This is the truth. There are sh__ty salesmen at every make. I'd let the GM know about it. Maybe the attitude comes top down, but if not, and the GM doesn't ever know about it, it will not be fixed. I'd think in Orlando you could take the price you were previously given, and shop it to another dealer. OR--call Ana, and give her an earful on this asshat she handed you off to, and tell her that he lost Ana a sale.