I hope you filed a report, there is no excuse for that kind of treatment...Put yourself in the shoes of somebody else, say a daughter, relative, etc, that gets that stuff replaced when it is not needed...I have a few times stepped up to a service manager and countered what they were telling a customer when I knew it was BS...I cant stand seeing people get BS'd or talked over...I have no respect for that kind of dealership. These forums are a easy way to help folks and be helped..But when there is a bad dealership they should be called on the carpet.