MikeP Posted July 27, 2004 Posted July 27, 2004 Yesterday I took delivery of my '04 LS430. W O W . I had made an appointment with the Sales Manager to pricing and availability, not thinking I would actually buy a car. Well, he had the exact car I wanted on the lot and he agreed to my price. What could I say, but Y E S. Since he did agree to my price, I might have gone into the negotiating process higher than I should have, but I am satisfied. I wound up with an 8% discount off MSRP. We have been having draught conditions for several weeks, but as you might have guessed, it stormed yesterday afternoon as I was driving away from the dealer. The car is absolutely perfect, no rattles and the smell of the interior is better than coffee aroma in the morning. I am so excited about having the car, I woke up at 3:00am this morning and went outside to stare at it. So, thanks for answering my questions and keeping me busy while I made my decision to buy. After I get some miles under my belt, maybe I can start giving back some of the help/advice you have given me. Mike
GOLDPLATER Posted July 27, 2004 Posted July 27, 2004 BIG Congrats to you Mike. I've had mine just a few months and i can't help but stare at her everyday. Another joy is when i exit from a store and start approaching her in the parking lot(by the way, i always park her away from the crowd) and think to myself, wow she belongs to me. Brings a BIG grin to my face every time. :D ENJOY!! John
W6RU Posted July 27, 2004 Posted July 27, 2004 Congratts Mike ... I have had mine for almost one month and know how you feel .... what a ride !!! My only problem is coming up with an excuse to hit the road. Enjoy
1UZ-FE Posted July 27, 2004 Posted July 27, 2004 I am so excited about having the car, I woke up at 3:00am this morning and went outside to stare at it. thats something i do with my 94!! (nice car for a 17 yr old) if i had an '04 430, i'd pass out every time i sat in it. Thats a phenomenal car!! congrats!!
MikeP Posted July 27, 2004 Author Posted July 27, 2004 Thanks to all of you for the congrats. I have tested the Lexus dealer's service this morning though. When I washed it this morning, I noticed a few scratches on the lower rear bumper cover and as I was drying it off, I saw what I thought was a long hair on the top of the trunk lid. Not so lucky......it's a scratch. I called my salesman and brought the car over for him to look at. I let him know that I was not at all happy with the condition of the car and that my 2 year old trade had no scratches on it. The Sales Manager came out to look at the damage and immediately called someone from the body shop they use. I took my car to the body shop and had them buff out the scratch on the trunk. It looked great in bright sunlight, but the bumper looks like cr*p since they used touchup paint. When I got home and pulled the car out of the sun, I could see buff marks from where the scratch was removed. I tried waxing the spot 3 times, but the buff marks didn't budge. It looks like the surface is smooth and glossy, but there is a dullness below the shine, like the clearcoat has been burnt. I'm really pretty sick about this. I called the Sales Manager back and told him that I was not going to accept a car that I haven't yet had for 24 hours, that had to have half the rear end painted. He said he understood and told me he wanted to swap my rear bumper cover from another car and asked if I would let the body shop have another look at the trunk lid. He told me if I was not satisfied with the result, he would take my car back and replace it with another one. So I'm pretty bumbed out about my car, but the dealership seems to be bending over backwards to try and make it right. I'm bringing it in tomorrow morning to have the cover replaced and to see what can be done about the trunk lid. I'll let you know how I make out tomorrow. Mike
Grandpa Posted July 28, 2004 Posted July 28, 2004 I guess we all have troubles sleeping at night from constant thought of our Lexies :P
blake918 Posted July 28, 2004 Posted July 28, 2004 Congrats Mike!!!! :D What dealer did you end up going through? I guess we all have troubles sleeping at night from constant thought of our Lexies :P I don't because I dream about the Lexi!! :D
VMF Posted July 28, 2004 Posted July 28, 2004 hey, concrats on your purchase and sorry for the scratches, i hope they will work with you and you will be happy with the car. i hope one day i will get into the dealership and get myself a new LS. :D
MikeP Posted July 28, 2004 Author Posted July 28, 2004 hey, concrats on your purchase and sorry for the scratches, i hope they will work with you and you will be happy with the car. i hope one day i will get into the dealership and get myself a new LS. :D I just got home from picking up my car from the dealer. They took it back to the body shop and re-buffed the area where they had previously removed the scratch on the trunk lid. They also swapped out the rear bumper cover on my car with one from another "Mercury" LS430 so I would keep a factory paint job. I've gotta say I was disappointed when I saw the paint problems on my car, but Lexus of New Orleans jumped through hoops to quickly get my car fixed and make me a happy camper again. So far, the Lexus experience has exceeded my expectations. I think I'll start waxing it tomorrow morning early and hope I finish by at least Sunday or Monday !!! As a side note, I checked with Lexus Customer Assistance today to find out if my car is subject to the transmission and fuel pump recalls. I was surprised to see that they already had me in their database since it's not quite 2 days since I bought the car. After giving my VIN#, I was told there are currently no recalls on my car, so it is not included in either recall. My build date is 6/04. Mike
MikeP Posted July 28, 2004 Author Posted July 28, 2004 Congrats Mike!!!! :D What dealer did you end up going through?I guess we all have troubles sleeping at night from constant thought of our Lexies :P I don't because I dream about the Lexi!! :D Thanks, Blake. I bought from Lexus of New Orleans. I wound up getting around 8% off MSRP and they had the exact car I wanted. I knew I couldn't come close to that on an '05, so I signed the papers. I always prefer to support a local dealer if their price is fair (not like your experience with the RX) and it's a bit of a hassle buying out of town with a trade. Mark McCoy, the Sales Manager and Bill Woods, my salesman treated me royally and pulled a lot of strings to get my car fixed quickly. So far I would give them excellent marks. Mike
blake918 Posted July 28, 2004 Posted July 28, 2004 Thanks, Blake. I bought from Lexus of New Orleans. I wound up getting around 8% off MSRP and they had the exact car I wanted. I knew I couldn't come close to that on an '05, so I signed the papers. I always prefer to support a local dealer if their price is fair (not like your experience with the RX) and it's a bit of a hassle buying out of town with a trade. Mark McCoy, the Sales Manager and Bill Woods, my salesman treated me royally and pulled a lot of strings to get my car fixed quickly. So far I would give them excellent marks.Mike Sorry I missed that post above where you say you bought from LexNO. That's great that they are treating you so well and making sure you are satisfied! Do you know what body shop they used? Do you have any pics of the new rig? Enjoy your wonderful new car!! B)
MikeP Posted July 28, 2004 Author Posted July 28, 2004 Thanks, Blake. I bought from Lexus of New Orleans. I wound up getting around 8% off MSRP and they had the exact car I wanted. I knew I couldn't come close to that on an '05, so I signed the papers. I always prefer to support a local dealer if their price is fair (not like your experience with the RX) and it's a bit of a hassle buying out of town with a trade. Mark McCoy, the Sales Manager and Bill Woods, my salesman treated me royally and pulled a lot of strings to get my car fixed quickly. So far I would give them excellent marks.Mike Sorry I missed that post above where you say you bought from LexNO. That's great that they are treating you so well and making sure you are satisfied! Do you know what body shop they used? Do you have any pics of the new rig? Enjoy your wonderful new car!! B) Blake, no pictures yet, but I'm planning to detail it starting tomorrow since the paint has been taken care of. They used Rusich on Delaware (I think that's correct) in Kenner. Bryan worked on my car at Rusich and did a great job. I still have to pinch myself each time I see my car in the driveway. I am amazed at the attention to detail Lexus has put into the car. I'm finding something new every time I get in. I've owned some pretty nice cars in my life, but none comes close to this one. Like the Carnival organizations that start planning for next year's Mardi Gras the day after, I used to start thinking about my next car the day after I buy a new one. With the LS, I can't even imagine what could be better. I'll post some pics as soon as I recover from waxing my car. Mike
chips229 Posted July 29, 2004 Posted July 29, 2004 Hi Glad your Happy with your new car...look after her.
99lsguy Posted July 30, 2004 Posted July 30, 2004 Mike - Welcome to LOC - You've got a beautiful car for sure!!! Looking forward to the pics!! Just recline the seat and sleep in the buggy for while!!! I bet it's awesome...................
1UZ-FE Posted July 30, 2004 Posted July 30, 2004 Just recline the seat and sleep in the buggy for while!!! hehe thats what i did a few times when i first got my 94
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now