Your response is a absolutely fantastic example of how poor a program Enform actually is. It's not "odd" that bad things happen, it's poor software engineering combined with insufficient testing. These "issues" simply should not happen, but are caused by creeping requirements change, shortened development schedules, and a lack of good software design skills, a lack of validation and verification of the requirements, and poor management. Lastly, when issues do arise, the consumer should have resources immediately available to assist, not depend on the response of folks on forums like this, who may or may not know how to fix the issue(s). Enform is poor quality software, and THAT is why it fails.