SKperformance Posted January 22, 2007 Share Posted January 22, 2007 So is there anyone who has vonage and likes or dislikes it? thanks Quote Link to comment Share on other sites More sharing options...
amf1932 Posted January 22, 2007 Share Posted January 22, 2007 So is there anyone who has vonage and likes or dislikes it? thanks My friend used Vonage for awhile and liked it, but he went back to Verizon because he got a good deal on his home phone service(local & long distance) and also his cellphone service. Quote Link to comment Share on other sites More sharing options...
Rx330driver Posted January 22, 2007 Share Posted January 22, 2007 no, but their commercials are really annoying. Quote Link to comment Share on other sites More sharing options...
mburnickas Posted January 22, 2007 Share Posted January 22, 2007 So is there anyone who has vonage and likes or dislikes it?thanks Had it 2 years, Customer Service sucks big time (they are in india and 99% of the time, no real person) and quality of service is just as poor. Went to Verizon voicewing and just as bad. 100% cell now. Quote Link to comment Share on other sites More sharing options...
mjdonelan Posted January 24, 2007 Share Posted January 24, 2007 So is there anyone who has vonage and likes or dislikes it? thanks I have VoIP from Speakeasy. Good voice quality, good to great customer service and free calls to US/Canda and some number of international destintations. Quote Link to comment Share on other sites More sharing options...
SW03ES Posted January 24, 2007 Share Posted January 24, 2007 I don't have it but we have some friends who do, they're satisfied with it. We almost exclusively use our cells. I have a landline just for the fax machine in my office at home. Quote Link to comment Share on other sites More sharing options...
indiasfinest Posted January 24, 2007 Share Posted January 24, 2007 we have VOIP but have really fast internet so it doesn't slow down the internet siginifcantly, my cousins who have sunrocket though, have slower internet when they are on the phone. i have 5-15 MBPS so it doest affect it that much. Quote Link to comment Share on other sites More sharing options...
SKperformance Posted January 26, 2007 Author Share Posted January 26, 2007 MB the sales department in in the Philippines and basic tech support is in India as far as i know everything else that requires higher levels are locate din North America. I personally hate outsourcing especially to countries that do not have English as the first language. I could care less if it was Eskimos in Alaska helping as long as they can help. Not repeat every sentence i make and clueless in thinking outside of the box to figure something out besides unplug this and wait for a light on reboot. It is annoying as people who uses scripts when you call them. It took 1 month and a total of 7 hours on the phone with Microsoft and dell's support just to get a replacement xp sp1 cd to work with my COA. Both companies have support in India and they are absolute idiots over there. BTW i am not being racist against Indians as it is part of my heritage. I am an equal opportunity hater especially when it comes to absolute stupidity. Quote Link to comment Share on other sites More sharing options...
Rx330driver Posted January 26, 2007 Share Posted January 26, 2007 its not racism. its just hard to understand their strong accent. if you call in the morning early, you usually get somebody in the US. how much is voIP anyways... i pay $19.99 for my ATT internet 384 kbps Quote Link to comment Share on other sites More sharing options...
indiasfinest Posted January 26, 2007 Share Posted January 26, 2007 MB the sales department in in the Philippines and basic tech support is in India as far as i know everything else that requires higher levels are locate din North America. I personally hate outsourcing especially to countries that do not have English as the first language. I could care less if it was Eskimos in Alaska helping as long as they can help. Not repeat every sentence i make and clueless in thinking outside of the box to figure something out besides unplug this and wait for a light on reboot. It is annoying as people who uses scripts when you call them. It took 1 month and a total of 7 hours on the phone with Microsoft and dell's support just to get a replacement xp sp1 cd to work with my COA. Both companies have support in India and they are absolute idiots over there. BTW i am not being racist against Indians as it is part of my heritage. I am an equal opportunity hater especially when it comes to absolute stupidity. :D i appreciate you justifying your not bieng racist, everyone is entitled to their own opinions. Quote Link to comment Share on other sites More sharing options...
lexuus Posted January 28, 2007 Share Posted January 28, 2007 It took 1 month and a total of 7 hours on the phone with Microsoft and dell's support just to get a replacement xp sp1 cd to work with my COA. Both companies have support in India and they are absolute idiots over there. I actually find Dell's support to be very good. Recently the holding time has decreased, but I try not to call during peak hours, and never try on weekends anymore. My PC was bought with windows ME, which was full of bugs and just didn't work. Dell shipped an XP disc to me free, and I remember it taking two days and around 3-4 hours on the phone. The accents aren't that hard to understand, but I am Indian. Now if you think Dell's Indian service reps are hard to understand....don't buy a linksys product! I had to call linksys about my wireless network and i think the call went to China and I pretty much had him repeat everything three times. The one time I called Microsoft (maybe 1-2 years ago) it was some American lady who was extremely easy to understand. Quote Link to comment Share on other sites More sharing options...
SW03ES Posted January 28, 2007 Share Posted January 28, 2007 I've always been happy with Dell's customer service also. Quote Link to comment Share on other sites More sharing options...
Rx330driver Posted January 28, 2007 Share Posted January 28, 2007 thats why it wins awards... ive owned dell products for a while now, to be honest, there really isnt any reason to call them Quote Link to comment Share on other sites More sharing options...
blake918 Posted January 29, 2007 Share Posted January 29, 2007 We almost exclusively use our cells. Me too. I only have a landline for my home security system. Other than that cell phones and cable internet are making land-lines less and less important. ive owned dell products for a while now, to be honest, there really isnt any reason to call them I wish I could say the same. This Inspiron is my first and last Dell because of very poor reliability and quality. Tech support wait time is very, very short, but I do have to pay special attention to interpret the accents. Quote Link to comment Share on other sites More sharing options...
Rx330driver Posted January 29, 2007 Share Posted January 29, 2007 i rely on my landline a lot. I dont get the best reception in my home, and for some reason, a cordless phone feels much better against the ear and shoulder than a cell phone, call me weird but...its true. im curious as to what is wrong with your computers? surely nothing a kick to the side of it will fix, lmao Quote Link to comment Share on other sites More sharing options...
SKperformance Posted January 30, 2007 Author Share Posted January 30, 2007 Dell has great support that is located in North America but once you get an outsourced rep it all goes down hill. I finally got my dell/Microsoft issue resolved from a dell rep in Canada after 8 hours and 30 days on the phone in total. Quote Link to comment Share on other sites More sharing options...
blake918 Posted February 2, 2007 Share Posted February 2, 2007 im curious as to what is wrong with your computers? surely nothing a kick to the side of it will fix, lmao My biggest complaint is the cheap, POS materials they use to construct their laptops. When I pick mine up, it creaks and groans and sounds like it might snap in half. Also, it hummms from time to time for no apparent reason, and actually, wacking it will make it stop. LOL The speakers have failed. My hard drive failed which was a major PITA, but I have to share the blame in the PITA factor because I don't back anything up. I can't really pin that on Dell because they didn't manufacture it. I'm glad I opted for the extended warranty when I got this overpriced and poor-performing Inspiron! Quote Link to comment Share on other sites More sharing options...
indiasfinest Posted February 2, 2007 Share Posted February 2, 2007 hmm, my dad has a totally opposite experience, he got his computer, has taken it back and forth across the globe dozens of times, used in 100 degree temp (india on the go) and it still runs fine. Quote Link to comment Share on other sites More sharing options...
Rx330driver Posted February 2, 2007 Share Posted February 2, 2007 i have so far bought 4 dell computers...all run pretty well, except for the WINDOWS ME edition, which is the worst edition ever!!!! Quote Link to comment Share on other sites More sharing options...
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