request/kindly demand a meeting with the service manager, the general manager of the dealership and the regional Lexus customer service representative. Unfortunately that panel piece is about $900 online. Tell them that if they do not replace it, then you will move all your service business to another dealership and recommend to all your friends on and offline that they do so as well. The dealership stands to lose more revenue in lost service than they will by replacing one panel. Ask them to show you in print where their "bumper to bumper" warranty states that this piece is not covered.
If you have a friend who is a lawyer, bring him to the meeting. Threaten small claims court. This will mean that someone from the dealership will have to show up on the court date, again a loss of revenue for the dealership. People's time is money and if the people are not at the dealership, then they are being paid to be elsewhere (ie. court). You follow me.
It's worth a try to use minimal scare tactics.
steviej