Thank you RX, very well said, I like you ,like the RX300 for driving, but feel as you do the Lexus Automobile Company did not stand behind their product. If I had been for warned to change the fluid at 15k I would have. Monarch is on another agenda, and has not been struck by the $4300 bill to replace something that should not have failed so early. Now I am committed to give out a survey to Lexus owners, I was thinking If I used postcards with self stamped and very short questions to the point I would get a better response. I will give feedback in the future. Maybe Monarch will see a card on his freinds RX in the future, since he is from my area.