NEED HELP - Recently had 2005 RX 330 at Lexus of Tulsa (OK) - replaced water pump, radiator, and timing belt, and maintenance: oil change, new rear brakes, front brakes, 4 new tires. Upon delivery back to me (car was driven by the dealership staff from Tulsa back to Arkansas), the following warning lights were on ABS, BRAKE, and VSC as soon as I turned the vehicle on (the driver claims no lights were on when he delivered it). I immediately called them to inform them, and the vehicle was picked back up by the staff, taken back to the dealer, and then I was informed by the staff that diagnostic codes were showing C0278, C1223, and C1249 - they claim the brake actuator needs to replaced for $3300 - this does not make sense since they told me that they had road-tested the vehicle and it was supposedly fine before returning it to me. I am getting no help from them other than telling me they can put in a used acutuator for $1470.
One forum I checked suggested it may the wiring or sensor for the actuator (which is apparently near the water pump) that is acting up. Very frustrated after spending $$$ already.
I have had my 07 Lexus IS350 for about 3 months now and am looking for some advice on the regular maintenance schedule for the car and haven't found much.
I know regular oil changes, tire rotations, and brake checks are essential and simple rather through the dealership or other service stations but as for other vehicle check ups etc. are they necessary, and if so how often and do you suggest going to the dealer or other reliable service stations.
Also for simple services such as oil changes, tire rotation, etc is it better going to the dealer or is it just as good going somewhere else for less than half the price?
On 6-8-12, I had the 20K service at my maintaining dealer for my 2010 ES350.
I asked for the latest map upgrade. I was charged $169.00 for Part Number PT219-HDDG6-11 which is the Gen6 11.1 version of the North America map. I just took it back for the 25K service, and pointed out to the new service writer that my map data showed that I have 10.1
He said that he checked with someone in the Service Department, and they said I had the correct one. Now, I know that's baloney. I have been ripped off. They did give me an empty thumb drive w/ Lexus logo at the time of the supposed upgrade.
Does Lexus have Area Managers where I can complain. My previous service writer (who I used for 7 years) was the Asst Service Manager, and we were always able to workout any problems. But, he was always straight with me.
When I had Oldsmobiles, I got to know the Area Manager personally. Does Lexus have these? How do I find the one for Chattanooga?
Thanks for any help!