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Posted

Hi everyone - I am a new member of this community and would appreciate any feedback I can get from the group. A month ago, my 2007 IS 250 broke down on the freeway due to waterpump failure which broke the gasket which in turn broke the engine. The whole car is dead, and I cant even open the door using the battery powered key. The Lexus dealership said it will need a brand new engine. I was at 71k and the warranty expired at 70K and I do not have an extended warranty. Lexus Goodwill Warranty helped with the expense. The engine has been ordered and I am scheduled to get my car back in a week. I would like to get any feedback from the group as to what I should watch for when I get my car back.

I was told I should request a new engine mount to help with the vibrations. Is there anything I should be asking the dealership to do? I am not sure what is included in a "new engine".

Do I need to drive the car differently in the first few miles?

How will a new engine affect the rest of the car, ie electrical, wheel balance etc...?

What do I need to check for once I drive that car out of the dealership?

I appreciate any feedback I can get. I am not a car person but after this expereince, I am sure I am on way to becoming one. Thank you!

Posted

I suggest, to continue to use this dealership for normal maintence and inspections of the engine work. Goodwill is a very special thing, your very lucky, now return that favor and become a committed customer.

Posted

Glad to hear of the favorable outcome, not unexpected given 1K miles out of warranty.

  • 1 year later...
Posted

R U still part of this owner's club? the same thing just happened to me last month I have a 2007 IS250 with only 46,000miles. Did u pay for the whole thing? It sounds to me like it's a Lexus failure, but I'm going to get screwed!! Can u tell me what happened to you, do u still have your car?

Posted

R U still part of this owner's club? the same thing just happened to me last month I have a 2007 IS250 with only 46,000miles. Did u pay for the whole thing? It sounds to me like it's a Lexus failure, but I'm going to get screwed!! Can u tell me what happened to you, do u still have your car?

What's your inservice date? Are you still under the power train warranty?

  • 2 weeks later...
Posted

Any followup from OP (IS250Benicia)? Just wondering if the new engine and car are running well since repair by Lexus....

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