What drives me cazrier is Lexus did not fix it in the newer models, I mean 07 and 08. So, this speaks volume.
The other day my dealer service manager loaned me an 08 RX Hybrid with 8k miles and it's backseat was rattling like 1945 USSR military truck.
I guess the new trend is you don't have to be perfect, sell, sell, sell. Another example is Microsoft. However, I wonder how could Lexus make money from this IS if in 4 year-while the car under warranty has to be in service once a month?