tried everyone I can think of 1800lexus has know clue what is going on. My dealership is trying, but they will not call them back. This entire situation is crazy. I bought the car because I needed something relaible. I drive an hour to and from work everyday mainly at night. I figured a Lexus would be great I was wrong. My car has been in the shop or on a rollback most of the time since I have owned it. I am just ready to get out of the car and into a dependable one.