henwin Posted December 28, 2019 Share Posted December 28, 2019 I recently had to buy a replacement part. I checked online for the part number and prices at Lexus.com--first to make sure I was getting the correct part--and second, to have an idea about what the MSRP was. My local dealer, Rockville Lexus (Rockville, MD) offered to sell me the part for $65 OVER MSRP. You read it correctly--sixty-five dollars over MSRP. I wrote a letter to the company president. I never heard back from him, either. Maybe I'm old-fashioned in expecting a letter--US Postal type--to be responded to within 30 days, but...I don't think so. I hope not all Lexus dealers are grossly over-charging their retail clients for parts, but apparently ROCKVILLE LEXUS, in ROCKVILLE, MD does. Like Sy Syms used to say "an educated customer is our best customer." Make sure you know the MSRP before putting your money down, and hopefully not overpaying for parts like you would if you bought at the rip-off artists at ROCKVILLE LEXUS. I bought the part I needed from LEXUS PARTS NOW (https://www.lexuspartsnow.com) for about cost. Significantly below MSRP. Quote Link to comment Share on other sites More sharing options...
TomS Posted December 29, 2019 Share Posted December 29, 2019 Great info. I am starting parts searches for my 2004 SC430. Your web addreses are very timely for me. THX, Tom Quote Link to comment Share on other sites More sharing options...
yesphesn Posted January 14, 2021 Share Posted January 14, 2021 Thanks for your sharing this. I will definitely check out the site you have recommended. Quote Link to comment Share on other sites More sharing options...
peterr991 Posted June 8, 2021 Share Posted June 8, 2021 Thx, useful information, Henwin. I can recommend engines store - https://orbimotors.com/ quickly delivers anywhere Quote Link to comment Share on other sites More sharing options...
M.Yasir Posted June 23, 2021 Share Posted June 23, 2021 i can recommend www.rockauto.com Quote Link to comment Share on other sites More sharing options...
millbon Posted July 6, 2021 Share Posted July 6, 2021 For OEM parts, I usually go to mylparts. Quote Link to comment Share on other sites More sharing options...
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