*problem* Registering At Lexus.com

[sandimas3]

for the past 3 weeks i have been trying to register at lexus.com in the "owners" section. it keeps giving me some generic error, upon which i contact lexus customer service and they can't figure it out either... :chairshot:

has anyone else had this problem or is it just me? :cries:

thanks in advance.

P.S. LOVE THE SITE!!!

[wwest]

You MUST use the home/office address where they recorded the sale.

[sandimas3]

i can't even get past the email VIN # screen.

[SKperformance]

Glad you like the site.

If they can't figure out their site i doubt anyone else will have a clue unless you have a pop up blocker which might be causing problems like windows internet explorer service pack 2 which has one automatically.

I'll move this to general discussions

[Unlisted]

i can't even get past the email VIN # screen.

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very possible the vin # does not match your info. The car could have been reported sold to someone else and the dealer did not reverse it . Have your dealer look it up by vin# in the national history and see if it shows your name. I f not they can corrected

[sandimas3]

i can't even get past the email VIN # screen.

←

very possible the vin # does not match your info. The car could have been reported sold to someone else and the dealer did not reverse it . Have your dealer look it up by vin# in the national history and see if it shows your name. I f not they can corrected

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thanks for the idea...i should have called the dealership to begin with. they keep emailing and calling asking if there is anything else they can do for me.

[steviej]

when i bought my ES it took close to 6 weeks from when I purchased to when I was recognized as the owner of the vehicle toting the VIN I was typing in.

I am sure it has to do with purchasing, my DMV, the Lexus dealer finishing paperwork, and what ever red tape is needed.

give it a few more weeks, then call again.

steviej.

[denslexusgx470]

my opinion is the same as everyone else's! :D