New Member

[Scoup]

I have been a Lexus owner since 1999 when we bought our SC300 and GS. We have been a 2 Lexus family ever since. We love the cars but the customer service seems to be slipping and wondered if others are having similar experience.  

[Lexus Owners Club]

Hi Roger.....welcome to the Forum

It seems it might be a case of the brand becoming more popular and not necessarily increasing the business infrastructure to accommodate the customer aftersales demand.

I suppose if Lexus get enough negative consumer feedback then they may improve their overall service?

[yesphesn]

Did you ever found out what was causing the issue?

[sampeter3859]

Hi mates

[Lexus Owners Club]

On 8/2/2021 at 6:40 AM, sampeter3859 said:

Hi mates

Hello and welcome!

[dcfish]

Welcome to the Finest Lexus forum on the web  🙂 Enjoy your stay, Kick back and relax !!!