blake918 Posted February 29, 2004 Posted February 29, 2004 Why doesn't the online owners manual every work? Is it just me? I have 2 Lexus cars, and the online owners manual doesn't work for either cars. What gives?
steviej Posted February 29, 2004 Posted February 29, 2004 do you mean, you can't log in? or nothing comes up when you click on it? I had to call the 1-800 number twice to reset my log on ability. Not for forgetting the password, it just doesn't work if you haven't logged on in at least 6 months. At least that's what happened to me........twice. steviej
99lsguy Posted February 29, 2004 Posted February 29, 2004 I just tried it over the weekend and couldn't get it to work either. I can log on and such, and the manual "sections" come up - but it just "hangs" after that. I have been on before.....maybe its just hosed for a bit...?
99lsguy Posted March 1, 2004 Posted March 1, 2004 oh yeah.... I had to submit a request for a new owners manual "at least twice" b4 I got one. Have request the "lexus magazine" several times and even called customer service three times to make sure I was on the list...... No magazine as of today.....it's been 5 months of calls, web, etc....nothing! My wife just gets me a copy from the American Airlines Admirals club.... :D
blake918 Posted March 1, 2004 Author Posted March 1, 2004 I can log in fine, but I click on owners manual, and it tells me it's temporarily unavailable. It's been unavailable since last May when I first tried to view it for my ES. My LS didn't come with a manual, so I really would like to read up about the gadgets in the car while waiting for the hard copy manual to come in. Who knows how long the LS manual will be "temporarily unavailable" . Roy, they still haven't sent you a magazine?? I l registered once online, and I get it. It only comes out 4x a year I think. I'll call and aggrovate them soon about the manual, or I might just buy one on ebay or at the dealer if it isn't too much($).
99lsguy Posted March 1, 2004 Posted March 1, 2004 Blake, Don't buy the owners manual!! Lexus will send you one free from their website....... look around a find "request new owners manual".....its there!
blake918 Posted March 1, 2004 Author Posted March 1, 2004 I know. I already requested it ;) , but I'm very, very impatient! :D
99lsguy Posted March 1, 2004 Posted March 1, 2004 I know. I already requested it ;) , but I'm very, very impatient! :D Patience you must have, oh Padawon Learner :D Give Lexus a call to make sure it's on the way.........
blake918 Posted March 4, 2004 Author Posted March 4, 2004 WOW!!! I got the manual today! That was very quick. I think I got the manual in the mail in well under 2 weeks :D . This is customer service!!!
steviej Posted March 5, 2004 Posted March 5, 2004 now read it. :chairshot: There will be a quiz on Monday. steviej
blake918 Posted March 6, 2004 Author Posted March 6, 2004 I ready it all the first day it came in . When's the test?? ;)
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