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blake918

Lexus.com Owners Section

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Why doesn't the online owners manual every work? Is it just me? I have 2 Lexus cars, and the online owners manual doesn't work for either cars. What gives?

:cheers:

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do you mean, you can't log in? or nothing comes up when you click on it?

I had to call the 1-800 number twice to reset my log on ability. Not for forgetting the password, it just doesn't work if you haven't logged on in at least 6 months.

At least that's what happened to me........twice.

steviej

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I just tried it over the weekend and couldn't get it to work either. I can log on and such, and the manual "sections" come up - but it just "hangs" after that.

I have been on before.....maybe its just hosed for a bit...?

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oh yeah....

I had to submit a request for a new owners manual "at least twice" b4 I got one. Have request the "lexus magazine" several times and even called customer service three times to make sure I was on the list......

No magazine as of today.....it's been 5 months of calls, web, etc....nothing!

My wife just gets me a copy from the American Airlines Admirals club.... :D

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I can log in fine, but I click on owners manual, and it tells me it's temporarily unavailable. It's been unavailable since last May when I first tried to view it for my ES. My LS didn't come with a manual, so I really would like to read up about the gadgets in the car while waiting for the hard copy manual to come in. Who knows how long the LS manual will be "temporarily unavailable" :angry: .

Roy, they still haven't sent you a magazine?? I l registered once online, and I get it. It only comes out 4x a year I think. I'll call and aggrovate them soon about the manual, or I might just buy one on ebay or at the dealer if it isn't too much($).

:cheers:

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Blake,

Don't buy the owners manual!!

Lexus will send you one free from their website.......

look around a find "request new owners manual".....its there!

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I know. I already requested it ;) , but I'm very, very impatient! :D

:cheers:

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I know. I already requested it ;) , but I'm very, very impatient! :D

:cheers:

Patience you must have, oh Padawon Learner :D

Give Lexus a call to make sure it's on the way.........

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WOW!!! I got the manual today! That was very quick. I think I got the manual in the mail in well under 2 weeks :D . This is customer service!!!

:cheers:

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I ready it all the first day it came in :geek: . When's the test?? ;)

:cheers:

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