Rx330driver Posted March 22, 2007 Share Posted March 22, 2007 i agree. its not even that big of a problem. so you hear a little wind noise. turn on the music and relax. Quote Link to comment Share on other sites More sharing options...
SW03ES Posted March 22, 2007 Share Posted March 22, 2007 Well, on a car like the LS where the whole point is the lack of noise it does need to be addressed, but I just wouldn't go burning Lexus' house down over it. Quote Link to comment Share on other sites More sharing options...
reeb Posted March 22, 2007 Share Posted March 22, 2007 My guess is that none of you own this vehicle or have this problem and its easy for you to say No Big Deal........... You try driving it and paying for it, and then let me know that its No Big Deal Quote Link to comment Share on other sites More sharing options...
Rx330driver Posted March 22, 2007 Share Posted March 22, 2007 your right we dont own the vehicle. but we all live with imperfect cars. for instance, from day one, i have had this transmission hesitation in my RX. thats unacceptable for a 20,000 car let alone a 50K. i still live with it. complained about it once to the dealer, they couldnt fix it, end of story. i hear a rattle every morning when i go on this certain road, never complained about it, probably never will because i dont want them opening my dash. the point is that maybe we didnt pay 80K for the car, but we still bought "high end" luxury cars. And yes we experience some of these things but we live with it. Quote Link to comment Share on other sites More sharing options...
SW03ES Posted March 23, 2007 Share Posted March 23, 2007 My guess is that none of you own this vehicle or have this problem and its easy for you to say No Big Deal........... You try driving it and paying for it, and then let me know that its No Big Deal I'm buying one in August. I have purchased several cars in the past and have had problems, I'm not saying its not a PITA but I am saying thats what you get for buying the first run of a new model. Let me say one thing though. I don't know if you realize it or not, but you come across as having the attitude that since you can afford to pay $80,000 for a car you are completely unwilling to be flexible or give people an opportunity to make things right when theres an issue. If you try and work with the dealer instead of saying things like "You don't have this car or purchased this car, try paying for it and tell me its no big deal" and get all bent out of shape the dealer isn't going to go out of their way to help you. If you act like a regular person however and be reasonable in what you expect, they'll bend over backwards to make you happy. First step? Stop telling everyone what the car costs when you discuss your concern. They know what it costs just as much as we do. Just because you pay at lot of money for something doesn't mean you have the right to be unreasonable. Quote Link to comment Share on other sites More sharing options...
lex330 Posted March 23, 2007 Share Posted March 23, 2007 I don't think people would complain if it was a $15-20K car! Quote Link to comment Share on other sites More sharing options...
Tucson460 Posted March 23, 2007 Share Posted March 23, 2007 Everyone has different needs and expectations. I decided to do some testing yesterday. I found some smooth, new roadway, turned off the A/C, and turned off the stereo. 0 to 85 mph. (Haven't tried taping the mirror hole yet.) Yes, the wind noise increased as the car went faster.... (Darn physics!) At the same time, what noise I heard did not bother me at all. Could it be quieter? I suppose so. Is it high on my "needs list"? No. For others, it might be. Test drive it at all speeds before you buy. To me, the car is so quiet, it doesn't take much sound to stand out. In this case, any amount of wind noise is noticeable. For me, especially with the A/C blowing and the stereo on, it's a non factor. Quote Link to comment Share on other sites More sharing options...
reeb Posted March 24, 2007 Share Posted March 24, 2007 My apologies if I come across that way. The only reason that I have gone on this web site, was to find out if anyone else had this problem and found a fix. My dealer has been very cooperative in the fact that they are giving me another car to try. Nevertheless, I hope that this one is windless as I love the car otherwise. I'm buying one in August. I have purchased several cars in the past and have had problems, I'm not saying its not a PITA but I am saying thats what you get for buying the first run of a new model. Let me say one thing though. I don't know if you realize it or not, but you come across as having the attitude that since you can afford to pay $80,000 for a car you are completely unwilling to be flexible or give people an opportunity to make things right when theres an issue. If you try and work with the dealer instead of saying things like "You don't have this car or purchased this car, try paying for it and tell me its no big deal" and get all bent out of shape the dealer isn't going to go out of their way to help you. If you act like a regular person however and be reasonable in what you expect, they'll bend over backwards to make you happy. First step? Stop telling everyone what the car costs when you discuss your concern. They know what it costs just as much as we do. Just because you pay at lot of money for something doesn't mean you have the right to be unreasonable. Quote Link to comment Share on other sites More sharing options...
SW03ES Posted March 24, 2007 Share Posted March 24, 2007 Good, I hoped that it just appeared that way ;) I'm sure they'll get it fixed to your satisfaction, keep us posted. Quote Link to comment Share on other sites More sharing options...
reeb Posted March 24, 2007 Share Posted March 24, 2007 I have that same problem and the dealer tells me there is no fix. Quote Link to comment Share on other sites More sharing options...
lex330 Posted March 26, 2007 Share Posted March 26, 2007 I have that same problem and the dealer tells me there is no fix. Here is the name of the fix: LEMON LAW. If they cannot fix it then, you can apply for a lemon after 3 attempts. ;) :chairshot: Quote Link to comment Share on other sites More sharing options...
SW03ES Posted March 26, 2007 Share Posted March 26, 2007 I do not believe a wind noise falls under the lemon law. Just be patient, there are members on here that have had the noise repaired, figure out what their dealers did. Quote Link to comment Share on other sites More sharing options...
Rx330driver Posted March 26, 2007 Share Posted March 26, 2007 lol definately not a lemon. The car has to be basically falling apart and non operatable to be a lemon. a slight whizzing from the window does not consititute for them giving your money back. Quote Link to comment Share on other sites More sharing options...
reeb Posted March 28, 2007 Share Posted March 28, 2007 I will let you all know by Saturday. My dealer is letting me try another LS 450L that just came off the boat. I am going there on Friday if it comes in. My dealer is doing a great job in trying to accomodate me. If the new car still has the wind noise, they are taking my car back. Quote Link to comment Share on other sites More sharing options...
reeb Posted March 28, 2007 Share Posted March 28, 2007 Does this fix an LS460L? Quote Link to comment Share on other sites More sharing options...
GOLDPLATER Posted March 30, 2007 Share Posted March 30, 2007 I will let you all know by Saturday. My dealer is letting me try another LS 450L that just came off the boat. I am going there on Friday if it comes in. My dealer is doing a great job in trying to accomodate me. If the new car still has the wind noise, they are taking my car back. If you live in Marlton, I assume you are referring to Lexus of Cherry Hill dealership. I have been doing business with them since 96 and found them most accomodating. I had plans to get a 460L this fall but am rethinking this now. I would be very interested in your outcome with both the dealership and personnel you deal with. Quote Link to comment Share on other sites More sharing options...
reeb Posted March 31, 2007 Share Posted March 31, 2007 I called them yesterday to find out that the car hasn't come in yet. Maybe Monday. Will let you know then. Quote Link to comment Share on other sites More sharing options...
reeb Posted April 3, 2007 Share Posted April 3, 2007 Just came back from Lexus of Cherry Hill with my new LS460L with wind noise on the driver side. They let me drive one that just came in, same exact car. NO WIND NOISE. NONE. I am happy to say that the GM, Tom Norton, is going to do "an exchange of collateral", which means I am getting the new vehicle tomorrow. Good stuff from them. They are the best to deal with. Paul Sidario is the geneal sales manager and was quite helpful. If you want a good dealership, use them. Also, the wind noise must not be a design flaw in the car. Quote Link to comment Share on other sites More sharing options...
lex330 Posted April 3, 2007 Share Posted April 3, 2007 Just came back from Lexus of Cherry Hill with my new LS460L with wind noise on the driver side. They let me drive one that just came in, same exact car. NO WIND NOISE. NONE. I am happy to say that the GM, Tom Norton, is going to do "an exchange of collateral", which means I am getting the new vehicle tomorrow. Good stuff from them. They are the best to deal with. Paul Sidario is the geneal sales manager and was quite helpful. If you want a good dealership, use them. Also, the wind noise must not be a design flaw in the car. To help other LS owners, please clarify: 1. Since when do you have your car/how many miles? 2. Getting an exchange is great. I guess that this means the dealer wasn't able to repair. 3. Did you get in touch with Lexus Customer Service to get the exchange? 4. If this appears to be just an agreement between you and your dealer, how your experience could help other owners to also get an exchange from dealers who are not so helpful. Thank you ;) Quote Link to comment Share on other sites More sharing options...
reeb Posted April 3, 2007 Share Posted April 3, 2007 1) had my car one week before bringing it in for wind noise. 2) According to Lexus, there is no fix yet. 3) Yes Lexus Customer service was involved... 4) Well, I called Lexus CS and they called the dealer. I have no idea how this deal was made between them. All I know is what is happening. Lexus does not want negative publicity, so I assume that they told the dealer what to do. To help other LS owners, please clarify: 1. Since when do you have your car/how many miles? 2. Getting an exchange is great. I guess that this means the dealer wasn't able to repair. 3. Did you get in touch with Lexus Customer Service to get the exchange? 4. If this appears to be just an agreement between you and your dealer, how your experience could help other owners to also get an exchange from dealers who are not so helpful. Thank you ;) Quote Link to comment Share on other sites More sharing options...
SW03ES Posted April 4, 2007 Share Posted April 4, 2007 Just came back from Lexus of Cherry Hill with my new LS460L with wind noise on the driver side. They let me drive one that just came in, same exact car. NO WIND NOISE. NONE. I am happy to say that the GM, Tom Norton, is going to do "an exchange of collateral", which means I am getting the new vehicle tomorrow. Good stuff from them. They are the best to deal with. Paul Sidario is the geneal sales manager and was quite helpful. If you want a good dealership, use them. Also, the wind noise must not be a design flaw in the car. All right! Glad to hear they're going to take care of you. What it means is that the wind noise must be a production irregularity. Quote Link to comment Share on other sites More sharing options...
GOLDPLATER Posted April 5, 2007 Share Posted April 5, 2007 Just came back from Lexus of Cherry Hill with my new LS460L with wind noise on the driver side. They let me drive one that just came in, same exact car. NO WIND NOISE. NONE. I am happy to say that the GM, Tom Norton, is going to do "an exchange of collateral", which means I am getting the new vehicle tomorrow. Good stuff from them. They are the best to deal with. Paul Sidario is the geneal sales manager and was quite helpful. If you want a good dealership, use them. Also, the wind noise must not be a design flaw in the car. OK, Glad they resolved this matter. I know both men very well. Paul is a big reason why I keep going back there for my new cars. Looks like the LS460L will remain on my list. John Quote Link to comment Share on other sites More sharing options...
portofinor Posted April 16, 2007 Share Posted April 16, 2007 From another forum dated April 14th: I was contacted by my dealer today. They received a conference call from Lexus today. Lexus said the LS 460 is priority one for Lexus. Lexus will be replacing the front windows of the short wheel base cars with the thicker glass from the L. They will also be adding some insulation as well. A service bulletin will be out shortly. I thought I would share the info... Craig Quote Link to comment Share on other sites More sharing options...
portofinor Posted April 17, 2007 Share Posted April 17, 2007 I am buying a LS460 from Longo in Southern Cal. They are the biggest dealership on the west coast. The sales manager and the service department have not heard of the wind problem or upcoming repairs. The LS460 I ordered should be in the port today or tomorrow. It will be interesting if they deliver the car with the wind noise problem. Quote Link to comment Share on other sites More sharing options...
birdieman Posted April 20, 2007 Share Posted April 20, 2007 I picked up my LS460 a few days ago & there isn't any wind noise - it's extremely quite even at Interstate Highway speeds Quote Link to comment Share on other sites More sharing options...
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