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1) had my car one week before bringing it in for wind noise. 2) According to Lexus, there is no fix yet. 3) Yes Lexus Customer service was involved... 4) Well, I called Lexus CS and they called the dealer. I have no idea how this deal was made between them. All I know is what is happening. Lexus does not want negative publicity, so I assume that they told the dealer what to do. To help other LS owners, please clarify: 1. Since when do you have your car/how many miles? 2. Getting an exchange is great. I guess that this means the dealer wasn't able to repair. 3. Did you get in touch with Lexus Customer Service to get the exchange? 4. If this appears to be just an agreement between you and your dealer, how your experience could help other owners to also get an exchange from dealers who are not so helpful. Thank you ;)

Just came back from Lexus of Cherry Hill with my new LS460L with wind noise on the driver side. They let me drive one that just came in, same exact car. NO WIND NOISE. NONE. I am happy to say that the GM, Tom Norton, is going to do "an exchange of collateral", which means I am getting the new vehicle tomorrow. Good stuff from them. They are the best to deal with. Paul Sidario is the geneal sales manager and was quite helpful. If you want a good dealership, use them. Also, the wind noise must not be a design flaw in the car.

I called them yesterday to find out that the car hasn't come in yet. Maybe Monday. Will let you know then.

Does this fix an LS460L?

I will let you all know by Saturday. My dealer is letting me try another LS 450L that just came off the boat. I am going there on Friday if it comes in. My dealer is doing a great job in trying to accomodate me. If the new car still has the wind noise, they are taking my car back.

I have that same problem and the dealer tells me there is no fix.

My apologies if I come across that way. The only reason that I have gone on this web site, was to find out if anyone else had this problem and found a fix. My dealer has been very cooperative in the fact that they are giving me another car to try. Nevertheless, I hope that this one is windless as I love the car otherwise. I'm buying one in August. I have purchased several cars in the past and have had problems, I'm not saying its not a PITA but I am saying thats what you get for buying the first run of a new model. Let me say one thing though. I don't know if you realize it or not, but you come across as having the attitude that since you can afford to pay $80,000 for a car you are completely unwilling to be flexible or give people an opportunity to make things right when theres an issue. If you try and work with the dealer instead of saying things like "You don't have this car or purchased this car, try paying for it and tell me its no big deal" and get all bent out of shape the dealer isn't going to go out of their way to help you. If you act like a regular person however and be reasonable in what you expect, they'll bend over backwards to make you happy. First step? Stop telling everyone what the car costs when you discuss your concern. They know what it costs just as much as we do. Just because you pay at lot of money for something doesn't mean you have the right to be unreasonable.

My guess is that none of you own this vehicle or have this problem and its easy for you to say No Big Deal........... You try driving it and paying for it, and then let me know that its No Big Deal

Would anyone here buy an $80,000 car and sit and wait for a fix that might not come quickly? If you had this problem, you wouldn't wait for a fix when you pay 1400.00 a month for it.

Just bought a brand new LS 460L. Had it for one week and noticed wind noise on the drivers side, not the passenger side. Brought it to the dealer, took him for a ride, and he agreed. Next I get a call that the wind noise is a problem with the car and there is nothing they can do about it. Lexus has no fix. Well, after owning a S430 for 5 years, this was unacceptable. I asked the dealer to take the car back and they have offered me to try another LS460L next week. If this problem still exists, they are taking the car back.