Tech's in my eyes are like engineers. Just doing it for the money and do not care. Most are hacks and do not care. I know in houston I get worse service then up north. Maybe $$$ related or not. Then again when up north clowns put cherry smell in a leather care...they suck!
For me, best person to work on my car is ME or my buddy (does this for a living on real trucks). If we cannot figure it out, it cannot be done.
"If we cannot figure it out, it cannot be done" Pretty bold statement, mburnickas, You and your buddy must be the keepers of infinite wisdom, Or maybe you have a wisdom tree in your yard J/K. I couldn't pass that statement up
Lexusfreak, Happy to hear that the dealer is doing the right thing, Good for you. ;)