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Grating noise?

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Our 2016 NX 200t has only 2600 miles.  Yesterday, after my wife slowed down to enter our driveway a metallic, screeching noise started.  We called to have it towed.  When backing onto the truck bed the noise was very loud. Today the service department called and said (naturally!) they cannot detect a noise.   Anybody have this issue?  Any mechanics want to suggest a solution?


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