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Pause & Wait Don't Work With Bluetooth

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System allows you to program "pause" and "wait" commands when entering speed dial or contact phone numbers (e.g. for accessing voicemail) but the system does not recognize the commands or send them which renders it useless for accessing voicemail. The dealer says "this is a known issue and Lexus is working on it". Been hearing the same excuse for 3 months. Has anyone had a different experience?

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