LexRexBlue Posted May 1, 2009 Share Posted May 1, 2009 Does anyone have experience with purchasing tires from Costco and then returning due to road hazard damage? Do they really honor it, and would they do it multiple times as it seems like the IS is subject to many damaged tires! I've needed 3 in less than a year. It's getting expensive. Quote Link to comment Share on other sites More sharing options...
Step Hen Posted May 1, 2009 Share Posted May 1, 2009 Costco is the best when it comes to warranty and guaranties. I've had my tire replaced once due to a pothole, and there was no questions asked. It's nice that the warranty is included in their price. They measure the remaining amount of tread on the damaged tire and pro-rate the replacement tire. No worries and peace of mind! Quote Link to comment Share on other sites More sharing options...
LEXUS IS250 AWD Posted May 1, 2009 Share Posted May 1, 2009 Wish I knew this back in Dec. when my tire got damaged. Don't know much about the tire dept., but for everything else Costco seems to the best return policy of any major store I know Quote Link to comment Share on other sites More sharing options...
Clay Easton Posted May 25, 2009 Share Posted May 25, 2009 I have never had to ask Costco to replace a tire, but as stated before, they always honor their word. I will definitely buy from Costco when I need new tires. Quote Link to comment Share on other sites More sharing options...
GDixon Posted May 25, 2009 Share Posted May 25, 2009 Generally, Costco is great. I had a tire go flat and it was some time down the highway before it was noticed. I pumped it up at a gas station, for a quarter , and drove straight to Costco. They said that the tire had "run-flat" damage and could not be repaired. They sold me a new tire at a pro-rated price so I guess it was an OK deal in the end. Costco has some surprisingly high quality tires to offer. They don't like to vary from the vehicle manufacturer's recommendation at all so search their website for what they will sell. It must be a liability thing. Quote Link to comment Share on other sites More sharing options...
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