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Buying At One Dealership-service At Another


sea44

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Is there a problem buying a new vehicle at an out of the area dealership and having it serviced at a local dealership? If you have warranty issues with a new vehicle will the service department of the non-selling dealership treat you different than if you bought the car there?

Thanks

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I've never had problems with that. It may depend on the dealer, but I believe they get reimbused by the company, so they still get paid for what they do.

I concur. B) If the car is under full factory warranty, the dealership, regardless if you purchased the car there originally will bill the automaker directly so it should make no difference. ;)

:cheers:

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A warranty is a warranty. It should be honored at any Lexus dealer & any Toyota dealer for that matter. Any shop that does work under warranty, recall, or anything of that nature is making money. The OEM is giving them reimbersement for labor & sending free replacement parts to them.

They get paid the same if it's warranty work, or out of your pocket.

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I bought my ES about 120 miles from me (near Boston mass) to save $7K. I have my local dealer do things like TB, water pump and a select few other things. Rest is all me! I just dis-like the attitudes of most when I walk in. If you do not "fit the image" (figure that out) you will need a loud speaker to get any clown to come over.

I only had one issue under CPO. It was the EGR and they fixed it ($150). I had to FIGHT with the lady since she could not find me in there sys. She said I brought the car in for service in 2000. I said lady I did not even oven the car in 2000!

No big deal. $$$$ is $$$ to them.

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I purchased my LS430 90 miles away from the nearest dealer to save 5k. It has been serviced by the nearest dealer ever since with no problems. I get fast, courteous, and good service.

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I purchased my LS430 90 miles away from the nearest dealer to save 5k. It has been serviced by the nearest dealer ever since with no problems. I get fast, courteous, and good service.

I have never found that to be a problem any where. They make their money on service and usually are very eager to take the business.

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  • 2 weeks later...
I bought my ES about 120 miles from me (near Boston mass) to save $7K. I have my local dealer do things like TB, water pump and a select few other things. Rest is all me! I just dis-like the attitudes of most when I walk in. If you do not "fit the image" (figure that out) you will need a loud speaker to get any clown to come over.

I only had one issue under CPO. It was the EGR and they fixed it ($150). I had to FIGHT with the lady since she could not find me in there sys. She said I brought the car in for service in 2000. I said lady I did not even oven the car in 2000!

No big deal. $$$$ is $$$ to them.

Quite large difference in prices ,whats up with that?

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I bought my ES about 120 miles from me (near Boston mass) to save $7K. I have my local dealer do things like TB, water pump and a select few other things. Rest is all me! I just dis-like the attitudes of most when I walk in. If you do not "fit the image" (figure that out) you will need a loud speaker to get any clown to come over.

I only had one issue under CPO. It was the EGR and they fixed it ($150). I had to FIGHT with the lady since she could not find me in there sys. She said I brought the car in for service in 2000. I said lady I did not even oven the car in 2000!

No big deal. $$$$ is $$$ to them.

Quite large difference in prices ,whats up with that?

no clue. My local dealer was xxxx and a dealer out East was much lower (as I posted) above. I will say this, "because they can, that is why".

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