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Warranty Coverage Disagreement


TElwell

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I believe the dealer is attempting to stick you with a repair that should be covered under warranty. I've owned at least 20 vehicles of various makes and models over the past three decades and I've never had a door handle come loose on any of them. Door handles are engineered for constant usage and should hold up over the life of the vehicle. Stick to your guns and insist to your dealer that you paid significant money to cover problems such as this one.

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This could be considered a warranty job, but I could also see how it could be considered an adjustment. If your mirror falls off, its warranty. If you knock it off, its not. It depends on whether or not they believe that the looseness is caused by rough and improper treatment.

I'd stay on them to make them pay it though, how much are they trying to charge you?

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