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As with any car and dealers- Especially high end cars, you have to be smart in terms of what you take to the dealers. For the most part, dealers will be approx. 60% more for parts and services. Also, dealers don't always trouble shoot problems 100%. For example, I've always had problems with rotor warpage as long as I've had my car. I've always had a really extreme inside tire wear. The dealers had no answer. I've just installed new front drilled/slotted rotors, front upgraded pads, rear upgraded pad and a new pad sensor. For example, the dealer wanted $140 for the rear pad sensor. I was able to get the same part from rockauto.com online for $17 out the door. Also saved $300 on a brake job by taking it to a outside mechanic. I am hoping that I don't have to deal with rotor vibration again with upgraded rotors. I take my M1 oil and filter to my mechanic. He charges me $20 for labor. Overall cost, $75. The dealer's cost, $180. My 2007 Ls460 has 105,000 mi. Still going strong. I'm not saying the car does not have any glitches. Like: Cabin wind noise by faulty side mirror design; Fixed Neg. camber/ sagging rear suspension adding to premature inside tire wear; Valve stem recall; chronic rotor vibration. However, I' been resolving my car issues and at the same time saving money mostly through on-line research sites such as - lexusownersclub.com. and taking my car to a outside mechanic. I would recommend people to pick their battles with their dealers. Meaning not everything has to be seen by a dealer. Electric issue- dealer. Engine- dealer. Suspension- not necessary. Regular maintenance- not necessary. Brakes- not necessary..... Also, not all dealers and on-line retailers charge same price. It varies. So, shop around.