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Posted

Took my 2010 450h to a dealer for warranty service to replace rear shocks and decided to do the minor 80k service at the same time. The shocks were free, but the service cost me about $300!

The 80k svc - basically an oil change and safety inspection - cost $121 labor + $60 parts (synth oil, filter, gasket, remote battery). They also said a "preventative 4-wheel alignment" is recommended - another $130. I knew my tires had normal wear and were fine, but I agreed nevertheless.

By comparison, the local Lexus certified indie shop charges about $70 for the same 80k service - including parts. Granted, they don't have massaging chairs, hot popcorn or wash the car like the dealer.

The dealer was very nice, but even with the amenities it seemed a little outrageous. Am I wrong?

Posted

Why are you asking since it seems that you were aware that you were being taken (for a ride)? It's the "American Way" to get people to buy things they don't need.

Posted

The alignment was totally uncalled for. Typical stealership paying for their boat payment.

Posted

Why are you asking since it seems that you were aware that you were being taken (for a ride)? It's the "American Way" to get people to buy things they don't need.

I misread the estimate and thought it was $180 for everything. It wasn't super clear on the sheet, but ultimately it was my fault. My big take away was never drop off your car when you're in a hurry. More to the point, I was just wondering if others have been quoted the same for these dealer services.

  • 8 months later...
Posted

I was shocked when I found that the 5000 mile service at the dealership cost $280.  I was in for a check engine light, and the computer screen on service advisor's desk is promoting 10% off on $280 oil change/inspection.  I remembered that 6 years ago, it was more like $120, which is already double the price of local mechanics.

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