Took my 2010 450h to a dealer for warranty service to replace rear shocks and decided to do the minor 80k service at the same time. The shocks were free, but the service cost me about $300!
The 80k svc - basically an oil change and safety inspection - cost $121 labor + $60 parts (synth oil, filter, gasket, remote battery). They also said a "preventative 4-wheel alignment" is recommended - another $130. I knew my tires had normal wear and were fine, but I agreed nevertheless.
By comparison, the local Lexus certified indie shop charges about $70 for the same 80k service - including parts. Granted, they don't have massaging chairs, hot popcorn or wash the car like the dealer.
The dealer was very nice, but even with the amenities it seemed a little outrageous. Am I wrong?