reyoasian Posted October 30, 2011 Posted October 30, 2011 The receptionist girl at a Lexus service tells me that if I do my oil change outside of the dealer and use an aftermarket oil filter, then my warranty will be void. Is this true? I don't know if I should trust a receptionist person...also they might just want to continue to steal my money from overpriced service. P.S. I'm from Canada and I have an 2009 IS250 AWD. I can't afford oil changes that cost over $100 anymore...and they also keep pushing me to do the full maintenance service which is like $250+...ridiculous...
lenore Posted October 30, 2011 Posted October 30, 2011 Just take it to Toyota dealership, most have quick lubes and then you will get a lexus (toyota filter) and documentation for 1/3 the cost....Also ask them to put you on their mailing list for specials and coupons.
1990LS400 Posted October 30, 2011 Posted October 30, 2011 The rules may be different for Canada but here is relevant information from the U.S. maintenance booklet which covers the IS250 and other 2009 models: Maintenance and repair services may be performed by you or by any automotive service provider you choose. Lexus will not deny a warranty claim solely because you used a service provider other than a Lexus dealership for maintenance and repairs. However, damage or failures caused by improper maintenance or repairs are not covered under warranty. Your dealer may recommend more frequent maintenance intervals or more maintenance services than those listed in the scheduled maintenance log. These additional services are not required to maintain your warranty coverage. Ask your dealer for an explanation of any recommended maintenance not included in the scheduled maintenance log. Here in the U.S. it's easy to get oil filters for substantially less than what Lexus dealers charge for them. I buy OEM oil filters for my LS at the same Toyota dealer where we bought our Camry and pay right at US$4.00 per filter including an oil plug drain gasket. The cost of changing my oil using synthetic Mobil 1 oil and an OEM filter is around US$30 and one hour of my time out in the garage and has the added bonus of avoiding the kind of petty damage I've had done by so called professionals. I've driven Lexus cars for a total of about 290,000 miles and have had engine oil changed at a Lexus dealer maybe three or four times. The rest of them - every 5,000 miles - I've done myself.
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