SW03ES Posted October 25, 2005 Posted October 25, 2005 As we've discussed over the last year or so, I've lost all respect for Verizon Wireless because of their dispicable crippling of the V710 Motorola phone's Bluetooth file transfer protocols (what gives us so much trouble with the Lexus Bluetooth system) without telling consumers first. I also told you about a class action lawsuit going on and Verizon being sued by Toyota, Honda, and BMW for misrepresenting the phone's Bluetooth capabilities. Well, we won and Verizon lost. Verizon must refund everyone who purchased a V710 who would have purchased another phone with full Bluetooth support their full purchase price. Hopefully it'll teach them a lesson...
smcd Posted October 29, 2005 Posted October 29, 2005 Well Verizon settled which is a partial win. I would have preferred the judge to rule that they had to fully support Bluetooth but that would be wishful thinking. <<< The settlement offers either a $25 credit for customers that wish to continue their Verizon service, or the ability to return the V710 and any purchased accessories for a full refund so that a new phone can be purchased. If the class member does not wish to continue Verizon service, they can return the phone and accessories for a full refund and break their contract without a cancellation fee. Persons that already canceled their Verizon service are entitled to recoup their cancellation fee. >>>
SW03ES Posted October 29, 2005 Author Posted October 29, 2005 We get to break the service contract? Score!
wnrussell Posted November 7, 2005 Posted November 7, 2005 We get to break the service contract? Score! ← Here are the full settlement agreements and the claim form. You must fill in the form and return it before December 9th, 2005. http://www.verizonwireless.com/b2c/footer/...otices/v710.jsp You'll get a new phone OR a full refund if you want to change carriers.
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now