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Posted

Hello all, I'm a new GS 300 owner. I was wondering if there is any way to stop the steering wheel from retracting when I turn off the engine. I have been told by the dealer that the 1999 model is not programmable

Thanks

BT

Posted

Yes, thats a C_BEST setting, it can be deactivated by the dealership. The 99 model is absolutely programmable.

  • 1 year later...
Posted

Yes, thats a C_BEST setting, it can be deactivated by the dealership. The 99 model is absolutely programmable.

Looks like there is no C-Best setting in GS's after 1996...confirmed with two dealerships and their shop's foreman. The service advisors/manager didn't know jack so went in the back and asked them myself.

So, post-98 - I think we're sol..anybody have instructions on how to unhook the motor?

Thanks!

Posted

CBEST didn't appear until MY1998 on the GSxxx models. From 1998 forward, this is a programmable option.

The available options have been posted here in the past.

Posted

Guy - you are definitely the man when it comes to knowledge base.

Thanks for the post - and the link!

What do you suggest I do? I mean what would be the reasoning of both of the lexus dealerships foremen for giving me false information. I was even willing to pay the dealership the $42 charge that they quoted me.

I don't get it?!

Please advise - thanks!

Posted

Print the PDF of the technical service bulletin, take it in to the Dealer, and ask them to explain the situation to you again aboiut how it cannot be done.

Posted

Talked to South Bay Lexus (the 3rd dealership I contacted) and told him of the situation. I faxed over the Lexus TSIB and he talked it over with his people and gave me a call back an hour later and said: YES it CAN be done!!

It just really disappoints me that the the other two dealerships didn't have a clue and gave me an emphatic "NO" - you know? Well, needless to say, South Bay, even though they are a bit of a drive for me, has now earned my business.

Guy - I think your doc did it - can't thank you enough! A big hip-hip -horray for guy - he the man!!

Thanks to all others that posted, as well.

P.S. They are charging me $49 bux. I think it's well worth it - I can't stand that screeching sound when the wheel telescopes!!

Posted

You could have them take apart the steering column and grease the gears and such. It's a project to take apart, so expect a few hours labor. Otherwise, have the feature turned off.

Posted

I wrote a letter to SM Lexus complaining of lack of due deligence - their service manager called me yesterday - apologized for the incorrect information and did it for free last night!

Couldn't be more stoked !

Posted

I wrote a letter to SM Lexus complaining of lack of due deligence - their service manager called me yesterday - apologized for the incorrect information and did it for free last night!

Couldn't be more stoked !

It is funny...how fast you can get someone's attention with a simple letter. Well glad it worked out for you! :D

Posted

Ah, you just caught a glimpse of how the world used to work. Long live old fashioned communication with proper information!

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