Lexus GS430 Guzzler

Alright. After a heated discussion and some haggling back and forth, Longo Lexus agreed to fix the issue as long as I got the 30k mileage service done with them.

Dunno. Honda didn't give me these kinds of headaches. And Mercedes Benz has always been no questions asked. I probably wont trade in the car right away as I'd just lose thousands that way, but I'm not paying the *BLEEP*s either - I'm pretty sure these guys broke it when they changed it last year and are trying to cop out.

It's better for me to vent online then to hold it in and head over the the dealership with a blunt object :P And, again, this isn't about how the car looks. It's all about the failure of Lexus. I don't know why I read about these good experiences. Nothing but a bad experience all around, and I'll make sure Lexus pays for this one way or another. Any potential customer that talks to me, will be turned :P

--Issue resolved through compromise/haggling--

Every Lexus Dealership I've been to (3) has made up different excuses as to why it's not their fault. Took the car to the dealership that last dealt with this issue and they claimed that too much time has passed since they replaced the filter - it could have broken any other way. My counter is that they could do service for someone and not replace the engine air filter - then when the guy's car is clogged up and he brings it in - are they going to deny service because too much time has passed and claim that the customer was at fault? --Issue Solved Through Haggling/compromise--

I support Ron Paul. The current "Republicans" in power aren't any less liberal in action than many democrats. It's disgusting to watch. I won't vote for Obama based on his past voting record. He loves passing new initiatives in taxation. And once a tax gets passed, it's near impossible to remove. Remember the "Federal Excise Tax"????

When do the rattles start? I'm almost @ 31,000 miles and it's still whisper quiet.

Has this been an issue for a lot of people? May GS430 currently is @ 30k miles and is still whisper quiet. I'm possibly getting a/c work done soon, and they'll need to remove the dash. Hoping that this issue doesn't pop up when they put my car back together.

My friend's dad in law got a 2008 GS350 - Red/Maroon color fully loaded for 37k, brand new. @ Some Lexus in Ontario, CA

so you are saying that when you picked up your car after Newport Beach Lexus diagnosed it, they gave you no paperwork, you signed nothing? If it were me, I would have gotten something from them in writing. No way would I have walked out without some kind of report. Anywyay, you should ask the "specialist to meet with you and the general manager of Newport Beach Lexus in the office of the service manager. That way the pompous service manager can explain to his "higher ups" why he failed to document a service call that is bringing Newport Beach Lexus into bad light on the internet. Then have the specialist recommend a dealership that will be notificed by her to do the work and do it right. If you have a friend that is a lawyer, just flash one of his cards. It wouldn't hurt. steviej Yeah, I should have. I have this problem, where I assume people do their jobs right. Anyways, I'm collecting e-mail addresses and will start sending out the issue to everyone - corporate, the specialist, the service manager, the franchise owners, and the general customer service rep emails.

I have it in my GS430 2006, but I heard that it's not that much more better than the regular system. I bought my car used though, so the extra cost of it doesn't matter any more. On a new car...might be too expensive for me.

You get the right install instructions?

Hate to be bad mouthing, but these guys deserve this: Lexus of Newport Beach sucks. They're too busy walking around with their pinkies in the air, and acting like pompous tards than serving customers. I'm not alone in feeling this - I've heard this a lot. Horrible service. Their car prices suck, and they've been deceitful about where their inventory come from. Hate Hate Hate. Dealership wise, it's a nice looking dealership - I'll give them that. A nice looking coffee bar that happens to close early. Overpriced items in a little mini-store. And horrible service. http://us.lexusownersclub.com/forums/index...mp;#entry335410

Their "specialist" called me and asked for information.... I've repeated myself multiple times now - @ the dealership, @ corporate, and now to their "specialist". She had no information available at all. I told her how the Service Manager pretty much blew me off and she's trying to understand how Newport Lexus came to the decision that I wasn't covered under the warranty. So, I tell her the whole story again, and now I'm getting a bit infuriated. I stay calm, and explain to her the problems I'm going through. She's going to call Newport Lexus but they didn't even file a report of the inspection electronically. I might as well never have taken it in! They chucked my paper in the trash and they didn't even log my issue in their database. Such a disconnect in communication - I'm going to get my car serviced in West Minster instead. Newport Lexus Beach - YOU SUCK. You pompous bunch of jerks! Even the people who make chicken scratch there doing paperwork and reception are pompous jerks! I think it's a job requirement for them. Pompous, unhelpful, deceitful and infuriating. Anyways, the "specialist" tells me that I need to bring in the car again for diagnosis. I already brought it in for Diagnosis. They just didn't log what they did or found into their database. They're putting me through the ringer and it just feels like they're putting in extra effort to find a way out of the warranty service they owe me. This is a disappointment and I need to visit a different dealership. If I go back to Newport Beach Lexus, and get their treatment again, I'm going to explode on them, and that wouldn't be good for anyone.

I use Premium. It doesn't matter to me...I used to drive a Shelby GT earlier this year. With regular 87 gasoline, I notice a reduction in horsepower and the drive is rougher. With the 91 it's much stronger, smoother, and I crank out just a little more miles with 91. So in the end, it's all kinda the same to me.

That's what I'm saying. I'll get my answer tomorrow from their "specialist". The car is 30k miles, and they printed out a paper to me that shows that the car was properly serviced up until now. The 15k miles thing was done on time. They can't just revoke my warranty service just because they're assuming that I broke it. All they did was inspect it to see that the motor was broken, and then they saw the bulletin from Lexus and rejected it right away. I would also warn anyone else here who goes to Newport Beach Lexus - they are pompous. I'm very cool headed, but if my roommate was put through this, he'd be tearing these guys a new hole.

Plan E: Put the old filter back in and take it to a different dealer and have it covered under warranty. steviej Yeah, I thought of Plan E also. I'll do it after Plan A and B fail, and if I decide I'm too lazy to take them to small claims court. Edit: Thinking about it though, I've already escalated to corporate, and since they're the ones who are paying the dealers, then I might not be able to do plan E. Anyways, I'm going to post this for my own use later: 1.) I've been smelling the outside air since I got this car. It's why I went into the air filter box to changed it with a ACTIVATED CHARCOAL filter 2.) The Service Manager @ Newport Beach Lexus came off as a pompous !Removed! - most employees there do. After finding out that Lexus Bulletin stated that the ACC door breaking is a customer's fault, he chucked my paper in the trash and gave me corporate's number. When I asked to use the dealership's phone to call corporates 800 number, I WAS DENIED. So I call them on my broken cell, and he has the balls to sound annoyed at me when I hand him the phone to speak to the guy @ corporate. 3.) Where the hell does Lexus get off blaming the customer? I don't care if they have a 'bulletin', they can't just claim that I broke it when I changed the filter myself - I followed the directions in the user manual to the letter. I wouldn't have gone into the filter box in the 1st place if I wasn't sniffing smog and exhaust. A more thorough investigation would surely show that it was broken before I bought the car I am sure. 4.) Corporate also asked Lexus Newport Beach how much it would cost to change - Newport Lexus is quoting 1200, saying all sorts of things need to be changed. I'm afraid of corporate denying my claim due to cost. That would then force me to take them to small claims court, which I'm sure would cost them just as much if not more to fight. It's lose-lose for them to deny me. ================Based on my after market carbon filter========================== Q. Does installing an aftermarket part, automatically void my vehicle factory warranty? A. NO, According to the Magnusson-Moss Act of 1975 (see below): The Magnusson-Moss Warranty - Federal Trade Commission Improvement Act of 1975 protects consumers from such fradulent activity by new car dealers. Under this Act, aftermarket equipment that improves performance does not void a vehicle manufacturer's orginial warranty, unless the warranty clearly states the addition of aftermarket equipment automatically voids your vehicle's warrany or if it can be proven that the aftermarket device is the direct cause of the failure. The easiest way to check this is to look in your owner's manual under, "what is not covered". Under Magnusson-Moss Act a dealer must prove, not just vocalize, that aftermarket equipment caused the need for repairs before they can deny warranty coverage. If they cannot prove such claim-or offer an explanation- it is your legal right to demand compliance with the warranty. The Federal Trade Commission (202.326.3128) administers the Magnusson-Moss Act and monitors compliance with warranty law. http://www.ptuning.com/html/help_desk.cfm

PENDING RESOLUTION

I would like to know too. I don't even know how to transfer my contacts to my system. 2006 GS430.

I don't think they will charge you. That is what the warrantly is all about. Call them and ask if they will take a look. If there is a problem, it is covered. Looking for it is covered. When out of warrantly, that's a different story. steviej Yeah, I'll take it in this week. I see the problem now: I opened the compartment to the cabin filter in my mom's IS250. I pressed the internal and external circulation button, and the plastic door in there opens and closes automatically. My GS430 doesn't do this. The flap just floats freely. It won't stay open (to be internal). Gravity just drops it back down closed.

I just take my car to a Coin-Op wash place. I use their hose for the soap, rinse, and deionized final rinse. I scrub with a microfiber mitt I bring. And dry with 2 microfiber cloths I bring. I will not use their foam brush except on the under carriage, and only after rinsing the brush with the pressure spray. Costs 5-7 bucks depending on how I time myself.

It's under warranty for many more miles/years. My problem is that if they decide it's not a warranty issue, they'll charge me 120 bucks for a useless diagnostic. I'm going to wait for my carbon filter to arrive before I take it to the dealer, so they don't go telling me that I need to change that. If they find that the flap is working, they'll just charge me 120 bucks for taking a peek. That might make me go postal.

Nice job on the detailing~!

certified? That means you'd be buying from a official Lexus dealership - that spikes the price a bit. You may be able to, but get ready to play hard ball. Remember that the economy sucks and you're dad is actually in control. As long as they know you're committed, they'll probably meet your price demands when invoice time comes around and they still have this inventory they can't move.

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