Just wanted to post my experience with a Lexus salesman I had in Canada.
I have leased nine Toyotas over the last seven years and have had excellent service from them. But this time I decided to try something new and test drove the Subaru Legacy GT Limited and Volvo S40 as I'm an AWD convert and have been driving AWDs for several years.
The Subaru GT was my choice, but...I attended the Lexus unveiling and fell in love with the IS350. I know it's not AWD, but what a car.
Anyway I test drove an IS250 AWD on Monday night this week to see if it would fit me and was prepared to purchase from the Lexus dealership, when my Toyota sales guy said that he could get the Lexus and give me a better deal and keep me as a customer.
So I get a phone call from the Lexus salesman (I won’t mention his name) today who tagged along for my test drive (unlike the other dealers I had been to) and was basically told what a bad person I was for taking away food from his family by staying with the Toyota dealership I have been with all these years and not purchasing the car from him! And that if I take a test drive from a dealership/sales person I am obligated to buy the car from them. WOW!
Next up was Lee at Subaru in Mississauga who called to see if I’d made a decision. I returned his call and we had a very pleasant conversation and told him that I would definitely keep him in mind if I were looking for another car.
Was I wrong to stay with my Toyota dealer, we have three Toyotas leased from them, I know the owner, sales manager and all the service guys on a first name basis. I don’t believe I made the wrong choice based on my experience with the Lexus salesman!