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Screen turns off?


Carlyhuff

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Has anyone had an issue like this before? While driving, the infotainment screen flashes pink and fully turns off, after a few seconds sound returns and a few seconds later full functionality returns. This is not while I am touching any button or using any function aside from the radio. Lexus has not been able to duplicate the issue (car is within warranty) and Lexus has just replaced the radio (before that they updated the software) but it has happened again since. This is not every time I drive, but it has seemed to happen in the same/similar spot on the same route at least a few times. Can’t seem to pinpoint any other similarities between instances.

Any advice?

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Are you traversing a bumpy road at the time of the outage? If so, it could be a loose connection to the display. If the dealership checks and does not find such a loose connection, they will charge you for their time, unfortunately.

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