Xm Satellite Radio

[IZZY350]

Hey there,

I have a 2013 IS with navigation and satellite radio. I have a subscription to XM but not receiving channels 100 and 101. SiriusXM tech support told me I needed to hit a button on my navigation that says all channels. I have gone through everything on my navigation and I will be damned if I can find anything that says all channels. Has anyone else run into this issue or know where the "all channels" button is? Any help would be greatly appreciated.

Thanks

[13IS250C]

Sorry Izzy, Don't know that one. I listen to my iPod only.

Welcome to LOC. I'm sure someone will chime in with your answer.

[pj8708]

Welcome as well Izzy.

I have a 2013 ES and a 2013 RX. Both have nav with XM. Just to be sure I went back through my owners manual, as well as going out to the ES to back track the steps needed for starting a new subscription. While doing that process I didn't find anything about "all channels".

I also hand tuned the Sat. readio to 100 but got the same results as you. Now I'm curious. Lexus equips each car that is sold new with a 6 month XM subsription. If your IS was not equiped this way when you drove it home, is this the first time you've tried to install XM?

Paul

http://www.lexus.com/contact/

[IZZY350]

Hey Paul,

Thanks for the response. I have a subscription but I did get the free three month deal too. Tech support said I should be able to get all channels because I have the premium package on SiriusXM. He kept telling me to hit all channels and that should enable me to receive everything. Unfortunately I cannot find the elusive "all channels" button. So at this point I have no idea where to go with this because tech support says that's the only thing that will make it work properly.