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Posted

The leather on my 02 SC430 rear head rests are deterioating badly. The leather is simply separating and ruins the exterior appearance of the car. Is this a common design problem others are having? Does anyone have a solution other than buying new headrests?

Posted

Did you ask the dealer?

Yes I asked the dealer and was told because it was just out of warranty they could not do anything but repace it at $500 each. Looking to see if anyone could be more helpful than the Lexus Dealer

Posted

I would then contact Lexus Head office as to the poor quality of the durability of the product.

Did the dealer cite a reason why it is damaged?

  • 3 months later...
  • 4 weeks later...
Posted

The leather on my 02 SC430 rear head rests are deterioating badly. The leather is simply separating and ruins the exterior appearance of the car. Is this a common design problem others are having? Does anyone have a solution other than buying new headrests?

Yeah, my 2002 head rest wore off as well, it was still under warranty and I had it replaced at a Lexus dealer. This was back in 2004.

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