fishguy Posted August 6, 2006 Share Posted August 6, 2006 My Mark Levinson Nav screen on the '02 GS 430 may be going out :cries: . When you start the car, and on every screen there is a line going through the display about a 1/3 of the way down, it seems to be about 2 pixels thick, all the way across the screen. Is there a way to reset the system and fix this? Any help would be appreciated. I am in the Palm Springs area and the car was parked in the garage for a long weekend of 110 plus degrees without any windows cracked, but that's normal for here. Also I did have an I-Pod interface hooked up to the stereo, but that was about 3 months ago. Thanks, Tim Quote Link to comment Share on other sites More sharing options...
GuyTelefunken Posted August 7, 2006 Share Posted August 7, 2006 Sure sounds like a dying LCD screen to me. I've seen this happen in other products, but not in a Lexus. Are you friendly with the dealer? How many miles do you have on the car, warranty? Hope your dealer is friendly because the Nav./CLimate control unit is in the $5,000.00 range for a new one. Quote Link to comment Share on other sites More sharing options...
fishguy Posted August 8, 2006 Author Share Posted August 8, 2006 Am friendly with the dealer, but not under warranty. Only about 43,000 miles on the car. Any way to reset the system? Thanks, Tim Quote Link to comment Share on other sites More sharing options...
Ska-man Posted August 8, 2006 Share Posted August 8, 2006 I've seen this on a GS before. Sometimes the dealership can "goodwill" the part and have you pay for the labor to replace it. I think this means that they get Lexus to cover the part under warranty somehow, and just charge you their technician's labor. You are just barely out of warranty by time I guess, so you should be able to argue this in a nice way with them. If this fails, and if you bought the car there, you could put a little more pressure on them by mentioning that you HAD been thinking of buying a new Lexus next year, but now this problem came up and you may go to M Benz. Quote Link to comment Share on other sites More sharing options...
fishguy Posted August 8, 2006 Author Share Posted August 8, 2006 Thanks for the reply's , so you guys think this unit is toast huh? Should I expect it to get worse? everything still works, it's just like a thin blue line running through the displays. Thanks Quote Link to comment Share on other sites More sharing options...
Ska-man Posted August 8, 2006 Share Posted August 8, 2006 I can't really comment about whether it will get worse or not-I don't know, but I did see the very same thing in a GS that was approx the same era as yours, and I know the dealer changed it out to fix the problem. Since your warranty so recently expired (mileage hasn't but I guess the 4 years has) then you may have even more leverage with the dealer. I would just call them and ask a service writer. They may have seen the same thing several times. Quote Link to comment Share on other sites More sharing options...
SW03ES Posted August 10, 2006 Share Posted August 10, 2006 You sure its not under warranty? Its so close that I personally would push for it to be covered. The warranty is 4 years 50k miles, you're under the miles and have got to be close to the years. The nav screen is why I bought the extended warranty LOL If this fails, and if you bought the car there, you could put a little more pressure on them by mentioning that you HAD been thinking of buying a new Lexus next year, but now this problem came up and you may go to M Benz. The service people don't care if you buy another Lexus. Quote Link to comment Share on other sites More sharing options...
fishguy Posted September 7, 2006 Author Share Posted September 7, 2006 :D Just an update. The car is definitely out of warranty, but my service rep is really cool with me and is having Lexus fix it out of goodwill! They had recently replaced a key out of goodwill also! I can't say enough how glad I am that I bought this car. The dealership service experiences have always been stellar and included decent loaner cars, I didn't even buy the car from a lexus dealer... I also have an '04 Land Rover Discovery, several Ford Trucks and 3 Scion XB's. The Scions have yet to go in for service but no other dealer has even come close to the service quality I have recieved from Lexus. For this type of vehicle I think I am sold on Lexus for life! Tim Quote Link to comment Share on other sites More sharing options...
OmarG Posted September 12, 2006 Share Posted September 12, 2006 3 scions? wow. for business? Quote Link to comment Share on other sites More sharing options...
fishguy Posted September 20, 2006 Author Share Posted September 20, 2006 3 scions? wow. for business? Yes, for business, Good moving bilboards and already paying for themselves in gas money saved :D Quote Link to comment Share on other sites More sharing options...
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