Splash Car Wash Scratched My Car- What Now?

[exdotcomer]

luckily, my friend is a real LAWYER.

Called the manager today- gave me the run around and that he would call the district manager for me.

I told him I want to her from that guy directly- especially since he failed to return 2 of my voicemails.

I also stated, there can't possibly be so many claims,he can't take two minutes to return my calls. Also, the next step will be to talk to my lawyer.

this sux

update!!!!!!

just called their corporate office and I believe i spoke to one of the owners!

I explained the situation and he said turn around is usually a week or so. needless to say, he was surprised he had not heard of my problem yet.

he said "i will have to lay into them for that". I told them him they were professional, but I just didn't understand the delay or time frame for resolving this type of issue.I also let him know i was a regular customer prior to this.

Being calm and collective sure helps sometimes.

he is now my direct contact, and requested I fax him all my paper work.

Thank god for this thread, as I will use it to help my case here.

[exdotcomer]

faxed an edited version of this link along with the estimates to their corporate offices this morning.

[exdotcomer]

faxed an edited version of this link along with the estimates to their corporate offices this morning.

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I'M HAPPY TO SAY... I GOT A CHECK LAST THURSDAY!

Case closed. the only thing they didn't pay was for the rental- $117.00.

thanks everyone!

[DobieG]

Congrats! Glad it ended up alright!

[exdotcomer]

Congrats!  Glad it ended up alright!

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Thanks!

[indiasfinest]

i still wouldve made em pay 4 the rentals