IreneAdler Posted January 18 Share Posted January 18 All of a sudden, Sirius isn't working. The in-car display says that I'm not subscribed, but I am. The instructions from Sirius on how to "refresh" say to go to Radio and choose "Satellite" as the input, but I don't see "Satellite" as an option (it's a 2023 ES350). The owner's manual isn't helpful. Has anyone else had this problem? Thank you! Quote Link to comment Share on other sites More sharing options...
RX400h Posted January 19 Share Posted January 19 Did you call Sirius/XM? I've called them at times to verify my subscription. They are very helpful. 1 Quote Link to comment Share on other sites More sharing options...
IreneAdler Posted January 19 Author Share Posted January 19 Thanks, RX400h. I did: Sirius says my subscription is active. I think the problem may not be on their end. I think the problem is that the car is not connecting to the satellite. I suppose I should call Lexus. Quote Link to comment Share on other sites More sharing options...
RX400h Posted January 19 Share Posted January 19 6 hours ago, IreneAdler said: Thanks, RX400h. I did: Sirius says my subscription is active. I think the problem may not be on their end. I think the problem is that the car is not connecting to the satellite. I suppose I should call Lexus. Good idea Quote Link to comment Share on other sites More sharing options...
IreneAdler Posted January 29 Author Share Posted January 29 My mistake: turns out it was a problem with Sirius, not the car. The first person I spoke with at Sirius wasn't able to solve it, so I assumed it was something wrong with the satellite connection. However, the second person I spoke with at Sirius was able to "refresh" the connection. Thanks all the same for your input, RX400h. 1 Quote Link to comment Share on other sites More sharing options...
RX400h Posted January 30 Share Posted January 30 You're welcome, Irene.👍 Quote Link to comment Share on other sites More sharing options...
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