Ed Duffy Posted July 18, 2023 Share Posted July 18, 2023 We have a 2014 IS showing wear on the side door panels and handle - we see that there was a recall on this with a 10 yr service period - anyone have experience with this? Can we still get it fixed? Thanks much Quote Link to comment Share on other sites More sharing options...
RX400h Posted July 19, 2023 Share Posted July 19, 2023 Are you certain that the recall is not for the sticky/cracked dash? Quote Link to comment Share on other sites More sharing options...
Ed Duffy Posted July 19, 2023 Author Share Posted July 19, 2023 Yes - but it includes the door panels as well. We checked with Lexus corporate at they said there is a 10 yr extended warranty to replace them. Apparently prior owner had the dash replaced. Quote Link to comment Share on other sites More sharing options...
RX400h Posted July 19, 2023 Share Posted July 19, 2023 Did you check with the dealership that did the dash replacement? Quote Link to comment Share on other sites More sharing options...
Ed Duffy Posted July 19, 2023 Author Share Posted July 19, 2023 No - the prior owner did the replacement - the dash is fine in hot hot weather The Door panels were not replaced - and we can clearly see damage especially to the door handles Quote Link to comment Share on other sites More sharing options...
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