Hello
I'm shocked what happened with Lexus company. They change mind 3 times in 1 month on their pages. First they add new package D($6,861) with ML for 2010 year models(I order that package), after few days they change all packages(cheaper and removed some things and no more ML) - oka so I ordered D + ML as option. Now is no more 2010 but 2011 with 4 packages A,B,C,D and as usual D is max with ML, but... BUT it offer only navigation + ML for $3,905, okay rest I'll buy as option,no problem: bi-xenon with AFS,power tilt steering column, power rear sunshade etc..
After opening PDF with all features I see:
1.Premium Package Value Edition - $640
2.Luxury Plus Value Edition - $1,760
3.Luxury Plus Value Edition with 18-in wheels - $2,590
4.Sport Package Value Edition - $3,410
I thought that every package include all things from previous package like package 2=package 1 + more things, 3=2 + more things etc. but no!.
For example option package 2.Luxury Plus Value Edition - $1760 have heated & ventilated front seats but 3.Luxury Plus Value Edition with 18-in wheels - $2,590 only ventilated front seats. So for 830 usd (2,590 - 1,760 = 830) I get 18-in rims but they remove me heating from seats ??!?! o_O. Oka so maybe next option package 4 for $3,410? I get back heated seats and bi-xenon, but they remove power rear sunshade which I want and had in option package 2 and 3!?!?!In addition I get get sport-tuned suspension what I do not want but is Sport package so is obvious.
After deeper checking it looks like is not possible to fully configure lexus anymore. I can't buy is350 2011 with bi-xenon with AFS + power rear sunshade + heated & ventilated front seats but without sport-tuned suspension :( Also prices are higher base price for 2011 is $38,570, for 2010 was $37,595, $975 usd for really light changes... ugly changes?.
I'm really dissapointed on Lexus and I think to not buy it. I live in europe so car will cost me ~50k usd + 50% of taxes, so about 75k usd(for 66k I can buy is250 here). I can't imagine that I can't customize car which will cost me ~50usd. and some "upgrades" make lexus to look more close to toyota corolla in europe (steering wheel and front bumper) :(
Also Lexus did some confusion in configs because on page: http://www.lexus.com/models/IS/features/pricing.html there they said that bi-xenon is NOT AVAILABLE for IS350 RWD/AWD but they offer in Sport Package. Strange why bi-xenon is available as option in is250 RWD A/T but not in is250 RWD M/T??? Funny is that I can't order only bi-xenon with or without AFS for is350 as option.
IS350 2011 model is more expensive with less features.I do not like Lexus marketing tricks what lexus do now(offer higher packet but remove one thing for higher price).
I hope is any mistake on lexus page, I wish that is mistake because configurator not working properly yet(can't finish), if not then they lose 1 customer more. Is only my opinion, not any offense. Please give any feedback what You think about it.
Sorry for my english
b.r