Well, so far I've emailed my sales rep, called the toll-free service line (they've clearly heard of this from several people, but won't make any comments on if/when a fix might be coming) and most recently sent a detailed email to the local dealer service email (after they sent me a welcome email as a new owner). Overall, the issue with iPod is very annoying, especially with the big deal about the re-design, mouse managed features and the fact it's the best selling luxury cross-over available. I even looked at some of the 3rd party installable devices, but why should I have to pay more to fix something the Lexus should fix with a software upgrade at the dealer?
Only good thing to be said about this is that at least the connections and space in the center console make it easy to hide everything away.
Aside from this though, I'm still finding it the best luxury driving experience I've ever had. (course, I've never been in a Lamborghini)