How to work with lexus corporate

LukWyns · March 8, 2022

My 2021 LS 500 has had some problems and I've tried to get lexus Corporate involved as my local Lexus dealership, Lexus of Roseville, has been dishonest and tried to get me to pay for a warranty fix which they later denied. The other local dealership is under same ownership so not sure it'll be any better.

I called Lexus thru their 800-255-3987 Customer Service number to little avail - slow call backs, no extensions given, excalation to a supervisor didn't really do much.

Is there a better way to escalate with Lexus? My previous 3 Lexus models were faultless but this car, with less than 6k on it, has had 3 issues so far, seems it looks like I need a way fo contacting lexus corporate that works.