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Rx 400H Air Conditioning Problem

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I am having a problem with my RX400H 2006 A/C, when the position on BI-LEVEL the A/C goes off only hot air, when it on face the A/C work in normal condition once you turn it to BI-Level it's goes to hot air.

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Bi-level directs the air flow to come out of the vents across the dash board, and the other 1/2 of the air flow to come out of the floor vents. In this setting the air temperature is still controlled by the "auto" button.  To use the setting for  adjusting the temp. for driver and passenger, push the button that says "dual". In this setting you will notice the difference in the temperature reading for each of the passenger and driver.



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