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Posted

Hi All,



Help!!! My wife bought a 2014 Lexus RX 350 a few
months ago from Watertown Lexus here in MA.
A couple of weeks ago, we noticed paint peeling off the very top edge of
the rear bumper cover (the black plastic part that is painted the color of the
car).



The dealer
inspected the car carefully, and said that Lexus Corp would only pay to strip
the paint off the plastic part and
re-paint it. We're furious that first of
all this could pass through quality control, but that Lexus would not replace
the bumper cover. It can't be cheaper to strip the paint off than just replace
the plastic, as far as man hours go.
And we're scared that the paint just won't hold in the long run.



Has anyone else
had problem like this? We've never heard of this before on a brand new car,
much less a Lexus. We thought they had
very good quality. Any suggestions
greatly appreciated.

PaintPeel Crop1

Posted

Oops, sorry, just found we posted in wrong year forum. Working on how to move this post to the right year forum.

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