cmuskat Posted March 25, 2004 Share Posted March 25, 2004 I have a 2000 RX300 with 78K miles. A light came on (light 14 in the instrument cluster: malfunction indicator lamp). Brought car to Lexus dealer and was told we needed new engine. With proof of at least one oil change per year since ownership, Lexus has offered to replace engine with our purchase of the 4-year maintenance package (about $900.00). I read some background on this in Automotive News (autonews.com, Feb 8, 2002) and apparently there is a sludge issue with Toyota 6-cyl engines used in the Previa and RX. I feel that Lexus is making a good offer: basically they'll replace the engine in exchange for the $900.00 4-yr. service. What is your experinece with this problem? Quote Link to comment Share on other sites More sharing options...
dgorrie Posted March 25, 2004 Share Posted March 25, 2004 Basically, Toyota has a policy out saying they will cover this issue, even outside the 3 year warranty. I have even seen the specifics on their web site a year and a half back, although I don't see it right now. Here are some links on this: http://www.autosafety.org/article.php?scid=&did=566 http://yotarepair.com/Automotive_News.html Doug Quote Link to comment Share on other sites More sharing options...
JPI Posted March 25, 2004 Share Posted March 25, 2004 What is the $900? I never heard about the insurance plan. Here are some discussion on the sludge issues and pictures. http://us.lexusownersclub.com/forums/index...showtopic=6205& JPI Quote Link to comment Share on other sites More sharing options...
monarch Posted March 25, 2004 Share Posted March 25, 2004 What is your experinece with this problem? Your new engine could be ruined by sludge too if the oil change intervals are stretched out beyond 6 moths or 5000-7500 miles. Quote Link to comment Share on other sites More sharing options...
cmuskat Posted March 25, 2004 Author Share Posted March 25, 2004 Replying to the question about the $900.00 "insurance"... My Lexus dealer told me that I had to grant them approval to perform the scheduled 4-year maintenance work (@ $900.00) in order for them to agree to replace the engine. I have since talked with Lexus Customer Service who told me that each dealer handles these issues on a case-by-case basis. However, Lexus said they would contact the dealer and discuss the issue. I asked that the engine be replaced without requiring the $900.00 scheduled service. I'll report back when I learn the outcome of this request.... Quote Link to comment Share on other sites More sharing options...
sgriffith Posted March 29, 2004 Share Posted March 29, 2004 I have a 99 RX300 with about 71000 miles on it. I use castrol syntec and change around every 5,000 - 5,500 miles....mostly highway...probably every 2-4 months Do you think that I am safe or should I bump it down to every 3000 miles? I have heard it said that every 3-5K or 6 months, but after reading this stuff, I want to make sure I am doing ok. Thanks for all the continuted help. JP...I will probably be contacting you this week for spark plug change!! Quote Link to comment Share on other sites More sharing options...
CatKing Posted March 29, 2004 Share Posted March 29, 2004 hi, i think every 3-5k should be ok. Quote Link to comment Share on other sites More sharing options...
cmuskat Posted April 7, 2004 Author Share Posted April 7, 2004 As an update... My Lexus Dealer, through some assistance from Lexus Customer Service has agreed to perform the engine replacement without requiring the $900.00 4-year maintainence. Additionally, the service rep at the dealer told me that they're replacing about two engines per week. This is a large Chicago-area dealer so I'd assume from this information that a lot of people are going through this issue with their RX300's. All in all I've been satisfied with the response from Lexus and my dealer. Thanks for your input and information! Quote Link to comment Share on other sites More sharing options...
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