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Rx330 Windshield Crack - (stress?)


DCV

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The windshield on my 2004 RX330 cracked from the top, right in front of the driver's side. Following instructions given to me to determine if it is stress or not, I ran the tip of a pen up and down the crack and did not notice any chips or resistance. Has anyone had this experience with their 330? if it is due to stress, will Lexus back it up or is it out of warranty?

Any info would be appreciated.

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The windshield on my 2004 RX330 cracked from the top, right in front of the driver's side. Following instructions given to me to determine if it is stress or not, I ran the tip of a pen up and down the crack and did not notice any chips or resistance. Has anyone had this experience with their 330? if it is due to stress, will Lexus back it up or is it out of warranty?

Any info would be appreciated.

Lexus covered ours under warranty.

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  • 4 weeks later...
The windshield on my 2004 RX330 cracked from the top, right in front of the driver's side. Following instructions given to me to determine if it is stress or not, I ran the tip of a pen up and down the crack and did not notice any chips or resistance. Has anyone had this experience with their 330? if it is due to stress, will Lexus back it up or is it out of warranty?

Any info would be appreciated.

Lexus covered ours under warranty.

My happened as same and Lexus HQ offered 50/50 to replace the windshield even I am still under the 4 years/ 50,000 miles warranty. I need to pay $1065 out of my pocket with this defected windshield. Spoke to Lexus HQ USA and they refused to provide the inspection report of what cause the crack of windshield. They said the such report and documents are for internal use only and not able to provide to me. I will never buy a Lexus or Toyota anymore in the future. :angry: :angry: :angry:

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