Once Again My Remote Isn't Working

[RXREY]

I have a 2006 400h, bought brand new in 1/2006. This is the second time that I have gotten out of my car only to find that the remote doesn't work. Anyone else have this problem? I have an appointment to take my car in on Monday to get my 25K service and will have this checked out . This is how it's happened; Everything is fine and then I park, get out only to find that the steering wheel doesn't go back in as it usually does once I take the key out. I then find that I can't lock the car with my remote key and have to do it the ol' fashioned way, with the key put in the lock. The hatch doesn't react to pushing the button either, nothing. On the phone the dealership has never heard of this. Can anyone of you help? Anyone else have this happen? Rey

[Jim Clark]

I have a 2006 400h, bought brand new in 1/2006. This is the second time that I have gotten out of my car only to find that the remote doesn't work. Anyone else have this problem? I have an appointment to take my car in on Monday to get my 25K service and will have this checked out . This is how it's happened; Everything is fine and then I park, get out only to find that the steering wheel doesn't go back in as it usually does once I take the key out. I then find that I can't lock the car with my remote key and have to do it the ol' fashioned way, with the key put in the lock. The hatch doesn't react to pushing the button either, nothing. On the phone the dealership has never heard of this. Can anyone of you help? Anyone else have this happen? Rey

Maybe it needs a new battery?

[RXREY]

Well, it shouldn't be the battery after two years, besides, the second key that I've kept in a drawer doesn't work either. Would that be right? Two sets not working? It's kind of frustrating but I'm going in tomorrow and I hope it'll be a quick,easy fix. Thanks, Rey

[Gryphon]

Rey. How did this problem get resolved?

Tom

[RXREY]

Rey. How did this problem get resolved?

Tom

Thanks for asking. It was tricky, they hadn't even seen this. It turns out it was a sensor that wasn't reading my key signal. I was able to open and start the car by putting the key in but I couldn't activate anything by remote...as I mentioned. They had to take the ignition area apart, they had my car for two days, and put in a new part. I was there for my 25,000 mile service anyway and they didn't charge me, of course, for the sensor problem. They were great and I got to drive an 08 ES350 for two days. I loved the keyless entry of the ES, the way it cornered and the fact that you didn't need to "Agree" to the GPS.... but other than that the 400h is way better than the ES 350 and even the RX 350,with both,especially on the freeway, from my experiences of driving all three. Anyway, I hope no one else gets this problem but if they do, it was an easy fix. It just took a day to get the part. I have been really very,very happy with the great service that I have gotten at my dealership. This forum is great for these such things as well. I know that when I initially got this problem the first place I went to was this forum before taking it to the dealership. Granted, I also knew it wasn't a major problem and felt that it could wait the few days till my service appointment. Take care all....Rey