Rattling Coming From Steering Wheel Column And More

[drewcampbell]

I haven't had my IS for long (has a little over 7,000 miles... I hate to say that)... and I really do love it... but there are some things that have really tarnished the whole experience. Here's my list...

1. The DAY I got my car, when they were "cleaning it up" so I could take it home, they scratched the door panel right above the door handle... pretty bad (very noticeable... by me anyways). The reason I know that they were the ones that did it is because I was the only one to ever drive the car... ever (at the dealership anyways... had just gotten off the truck) had 3 miles on it... and when I got out of it to do the paperwork... it wasn't scratched... an hour or so later, it was. They said they would fix it... blah blah blah... they haven't yet - but they probably will... (haven't really had the chance the times it has been down there). And now, there is one of the dash right above the speedometer (which occured right after they applied my "Touch of Class" service... yea.. right...).

2. Got the clear bra and the touch of class service (paint, leather sealant) and the clear bra has a wrinkles in it in one solid line coming up from the hood - all the way back to where it ends... they haven't fixed that yet. The Touch of Class crap wasn't really really poorly applied... you could tell all over the place where they had "missed" parts... especially on the black leather seats.

3. THE MOST ANNOYING... several rattles - about 3. THE WORST one is what this post is all about... the rattle from the Steering Column. I have the luxury package, so it is the power adjustable column... I really think something has broken inside (it works fine, but it sounds like something broke off and is just rattling like crazy in there...). It happens a lot - can even hear it with radio about 41 or so on a CD... yea... that loud. AND IT IS VERY OFTEN... coincides with bumps in the road and sometimes just light vibrations from the road material... they better do something about it when I have to take it in... don't you think that they will?

They have a lot to handle... and what really *BLEEP*es me off... is that I was 18 when I bought the car (no, not Mommy and Daddy... I did... all they did was sign their name too...) and now I am 19 and their (dealership) insurance still will not allow me to take a loaner out - but, don't you think they can make an exception. The series of things that I need to have addressed are quite large... and since the dealership is about 90 miles away... I think I deserve one. Please tell me what you think guys... and if any of you have had these issues.

The steering column rattle and the scratch on the door panel are my biggest concerns... because I really don't think they will adequately replace either one of them. Please tell me what I should expect from them... thanks guys!!! This forum is great!

[tex2670]

Check out the TSIB sticky up above--there's one on dash rattles. Mine makes a crackling noise from the instrument panel (sometimes); I plan to request the TSIB @ my 5000 mi service.

[joquinn001]

Check out the TSIB sticky up above--there's one on dash rattles. Mine makes a crackling noise from the instrument panel (sometimes); I plan to request the TSIB @ my 5000 mi service.

Hey - did you ever figure out what the crackling noise is and how they can fix it? Thanks!