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Posted

Hi

My 95 SC4 had its tires replaced at Costco with Bridgestone Traction T/A V a while ago when the car has 109K miles. At that time, we argued with the tfire center manager over pricing (we had a special deal with the STORE manager since the tire center screwed up the order by ordering two tires instead of the 4 that we were told had arrived--called twice to confirm). After all of the tires were installed, the tire center manager wrote in the record that the car had bad alignment wear, and the car really does not and he said that any "rapid/irregular wear will void all warranties" (I had a mileage warranty for 60K and all of Costco's other included warranties).

What should I do about getting that phrase voided because the car doesn't have bad alignment wear?

Posted

Get an alingment and show them the report with the car being in spec then tell them to pay for it as they were trying to discredit your warranty .

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