HK_Addicted

go to service mode: I have GS350, wrong disc ejected (screen was blank, only error was displayed) This one can't help when you see "Cannot read the program, please see the dealer" and "some Japanese language". But there is a fix that I discovered on some other site. Press Menu button (even you see "Cannot read the program, please see the dealer") Then on the screen with ("Cannot read the program, please see the dealer") hit upper screen corner, the place where "DVD Map" button suppose to be, it will not be there, just hit the spot. Then hit the bottom left corner of the same screen the place where "Eject DVD" button suppose to be. And the magic happens (at least it happened on my) disk ejects. I did it with engine running, and not sure if ignition only is enough. Use your DVD NAV users guide if you don't remember the location of soft buttons, I just visualized where they should be and it worked fine. I'm gonna call Lexus dealer here in Tampa (Dale Mabry) and laugh at the service guy who said it's not possible to eject the disk and gave me a quote for $3596 to replace the navigation unit. What a ripoff!!!